Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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flowers base and candle were all delivered on time and were beautiful would highly recommend Flowers across melbourne
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Flowers were for my partner for our first anniversary. Variety of flowers used were excellent - combination of open & almost open buds mean she’ll be able to have them for longer. She was very happy with them!
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It is definitely the efficiency and professionalism that set Flowers Across Melbourne apart. Their communication is excellent and they have obviously collected a team of like-minded dedicated people. It is a truly personal service and this is so refreshing in a world where you are fobbed off with "your query will be dealt with by our representative within 7 working days" and then you never hear back anyway.
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Awesome, despite the hot day the flowers still looked great by the time my friend got home and saw them!
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It was a pleasant experience. A very straight forward online order, I paid the express fee and was delivered early as required. Many thanks for a no headaches order! Cheers
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The flowers bouquet were a bit less abundant than I expected according to the image showed in your catalogue. the timing was excellent and the forms to request the flowers were very friendly.
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I Spoke personally to Bella who was extremely helpful, friendly and willing to please. She was lovely
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I live in Brisbane and needed to send sympathy flowers to a good friend of mine whose husband had passed away. Flowers were delivered same day. Great service!
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I really liked the arrangement option on the website and the packaging of product. My friend absolutely loved the flowers. I was informed about every details from start to finish and absolutely loved everything about my interactions with the team. Looking forward to using flowers across Melbourne more often.
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I want to highlight the person (I think her name was Belle) who called within moments of placing my order. She was brilliant and the reason for such my positive response to providing feedback. She contacted me because the Glen Waverley Country Club address was different from the address provided and she wanted to make sure the driver went to the correct one. It also allowed give further thought to the delivery and ask if the person wasn't at home would they be able to leave at main reception due to heat.
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Absolutely satisfied. Was kept informed of when flowers were on their way and then delivered. Penny loved the flowers. Will definitely be my "go to" for flowers in the future.
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Good communication allowing me to track delivery and then a follow up to advise of successful delivery.