Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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When I went to see my daughter in hospital she was very happy with her flowers she thought they were beautiful.
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Great! Easy online ordering!
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Unforturnetly the flowers were not received. This is not at the fault of the shop rather a problem with security at the location. Very happy with the communication offered
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So fast and affordable. I was anxious toward the end of the day that the flowers wouldn't arrive before my friend left the office however when I called your staff member was polite and bubbly and alleviate my worry by explaining exactly how many drop offs were before mine and the suburbs where they were being dropped off. Best flower delivery service I've found, will recommend to everyone in Melbourne. Thanks team, you're great!
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Appreciated a change in delivery date (user error), thankyou :)
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I have already recommended your company and was very impressed with your service. I emailed thanking you for being true to your website representation of the flowers you send.
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Very impressed with how prompt delivery was and that I was notified once delivery had occurred. Thank you very much!
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Same day delivery was the reason for my choice to use your service. The call to action is a powerful USP and my wife received her beautiful flowers within a few hours of the purchase - made her day thank you :) I do feel that the delivery price was a little high but if this is offset with a membership program or loyalty rewards then it would limit me from window shopping the next time around.
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Thanks I messed up the address and you found it anyway. Thanks heaps.
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Beautifully wrapped bouquet
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This Company should be congratulated for their amazing service and professionalism, could not fault any part of the online ordering and delivery. Thank you
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Very quick delivery. I was very surprised to hear from my friend only hours after I ordered.
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I was very impressed that you made every effort to give my friend the best arrangement possible. She was so pleased. Apparently it made her day so thank you very much. I will definitely use your business again.
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I had a great experience with Flowers Across Melbourne. It was very easy to use their website, their flowers were great value for money, and I was kept updated by email. All in all, a very positive experience and I would use them again.
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Since I live in Italy , it was hard for me to find and trus an online shop. I humbly thank you all for your service and kind cooperation. I am going to be your loyal customer for the next occasions. Warmest Regards, Hossein Aslian
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Great value for money and beautiful flowers. Thank you very much.
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EASY TO USE WEBSITE AND ORDERING, NICE SELECTION OF CHOICES. DELIVERED ON TIME.......ALL AROUND EASY GREAT EXPERIENCE. THANK YOU, LYNN
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Service was brilliant! Staff are most informative and they went the extra mile to accommodate my delivery. Well done!
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Delivery was perfect and on time. Little disappointed that the arrangement was smaller than expected. Had envisioned it would be like the photo on line. Otherwise perfect experience
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An easy, quick, reliable service. The recipient was very impressed...
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I botched the delivery address but you guys cleared it up with a quick phone call no worries. Super satisfied & will use again
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I was very grateful for the selection of pristine flowers. For future orders, I would be interested to understand whether the flowers are grown domestically or are imported. I would always prefer to purchase flowers from local growers. Thanks!
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Easy process and liked receiving an email confirming recipient had received the flowers
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Exceeded expectations.
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On time and beautiful
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Thank you so much for your service. The company had just moved into new office space but you were able to locate them with the minimal details I gave you.
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Very fast delivery & affordable - thank you!
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Very grateful that the flowers were successfully received by the recipient. Only one thing was that (most likely I didn't tell staff to put my name at the end of the message) anyrate without the name of the sender, my cousin didn't know who to thank for the lovely flowers. She does now after I phoned her last Saturday. Next time must make sure my name as sender is added to the card. Thanks again for efficient service.and help. Kind regards Marie
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I really appreciated the delivery message to know they had been delivered.
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Super easy! Very quick and efficient!
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very quick delivery!
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Good correspondence replying to necessary amendments. Good service and lovely presentation
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So convenient!
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Rose loved them
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I completed all this whilst living in Singapore. Feels like I'm living in Melbourne
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The flowers were beautiful