Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Thank you for the wonderful service. I am located in QLD and my daughter is in Melbourne. Your website made it so easy to send flowers to my daughter on her birthday. Delivery was on time and flowers were nice and fresh.
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The phone number you have advertised is incorrect, it goes through to a fax number that squeals in your ear. I did not want to order over the internet due to fraud however, I liked your product and wanted to order via your company. I reluctantly ordered online. Please, fix your phone or advertise the correct number.
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Friendly and helpful staff over the phone. I would definitely be calling them the next time I need to send flowers, for both personal and for work purposes. Thank you.
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Amazing flowers and service! Worth every penny. The order was timely, I was able to even edit my note to the recipient after the order and very affordable for the amazing quality. Highly recommend.
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Good service- helpful discussion with the assistant and she helped me access all the possibilities. The bouquet arrived at the time I was told and my friend was thrilled! I will use your service agin - Jill Blyth
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Very happy, thanks! Will certainly make you our go-to flower shop.
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The flowers were delivered and greatly appreciated. They were next day delivery which was great because I thought I had let it too late
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Fantastic experience! Ordered before 2pm and flowers were delivered the same day as promised and they were beautiful! Very happy!
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I'm unable to rate you properly on whether I would recommend your company, only because I have no idea what the flowers looked like when they were delivered (and I've had a bad experience with another big floral company in the past). If I were to recommend you based on easy online service and prompt delivery, it would be a 10.
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I rated value for money at 8 since I didn't see the final product. I assume the quality was up to the overall standard I experienced.
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Brilliant
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Very helpful staff. Very much appreciated.
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Easy to use website. Good pricing and selection on their flowers. Speedy service and delivery. Thanks heaps Flowers Across Melbourne.
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Pleasure to deal with. It was nice to get a phone call and follow up email in regards to not having the colour choice I was after and it just made it so much easier.
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Thank you for delivering what you promised on your website. I placed my order from the UK and I was concerned about the quality. I am very please.
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Perfect as always, thank you!
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Very professional no Hassel purchase. Easy and we'll detailed website. Well done Flowers across Melbourne.
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Very easy website to maneuver. Found what I wanted easily and although I messed up my address the staff were amazing when they contacted me to make sure the address was correct. If they hadn't my order would never have been delivered to the right place. Thank you for your diligence.
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Absolutely Brilliant, Thank you for a Prompt Professional Service.
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I placed my order with FAM and live in a different country and different time zone. FAM staffers were amazingly helpful in getting my order sent to my grandmother. If I ever need to send flowers to family in the Melbourne area again, I would order through Flowers Across Melbourne without hesitation.
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I appreciated receiving notification that the flowers had been delivered.
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I’ve ordered 3 times now and I’m am amazed every time at the presentation of the flowers and the value for money 💰 I’m a regular customer for sure ! You make it so easy and the variety of choice is fantastic Thank you
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Flowers across Melbourne has become a favorite in our company (Accenture) amongst the Executive Assistants who have recommended you to others within the company here and interstate. So easy to deal with and very efficient. Alot better quality compared to (dare I say) Interflora who are terrible in my eyes and experience.
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The flowers delivered were just like the photo on the website. Very pleased with that👍.
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Much better service than the big companies like Interflora. Amazing work and keep it up. Will use you guys again!
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Thank you for the great service
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I live in the Netherlands and needed to get flowers to my sister. it went perfectly. she got them on her birthday. she said they were presented beautifully and was delighted. and i am delighted
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Amazing customer service!
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My friend sent me a photo of the flowers. She was thrilled. They were delivered early afternoon with an email to confirm delivery. Fantastic service, thank you
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Our answers are purely based on what we perceive as we live in Malta and our daughter in Melbourne. She sent a picture of the flowers which indicated they were as the photo on your site which pleased us. They were delivered on the day and at time requested, just hope they last a while , which is why we ordered local flowers. thank you for your service.
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I had the pleasure to discuss via email and over the phone with two competent members of the team who helped me re-arrange the delivery with ease. I really appreciated all my interactions and will definitely use this service again.
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Thank you for your brilliant fast service
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Never disappointed with their creative arrangements and the floristry
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I was very happy and very impressed with the bouquet I purchased. Great value for money. I will definitely use Flowers across Melbourne again. It’s my new favourite. Thank you again.
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I was in contact with Jess by email from Ireland. I wanted to ensure t flowers would be delivered in time for funeral. Jess took the time firstly to confirm the address of the church, she also suggested that we use an external courier to deliver the flowers as the florist could not guarantee delivery at a specific time. The flowers were delivered safely, well in time for the funeral and it was obvious the courier took great care to ensure safe delivery, as they were delivered to the Presbytery to the Priest, when I had only asked that they be left at the altar. My cousin sent me a photo of the bouquet, which were beautiful and in fact looked better than the brochure. The card was word perfect. My family in Melbourne were very touched to receive them. Overall the florist and the courier did sterling work and that is much appreciated when all you can do is send flowers.
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First time user and very happy with the experience. Easy and very good value for money, will definitely use Flowers Across Melbourne again! Thank you 😊