Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, we love it when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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I made an error on the address - my daughter had changed address, which I’d forgotten. My daughter contacted you and provided the correct address, paid a further re-delivery fee but she informs me her birthday flowers arrived half withered. She was very disappointed as was I
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Keep up the great work :) Amazing and affordable
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Excellence in service and quality of flowers.
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I really liked the tracking for the order which made it easy to see when it was beung delivered. I also like the unique selection ofcflower arrangements
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Some difficulty recognising my credit card details
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Easy to website, great choice of flowers . I was able to track the delivery and I received a message when the order had been delivered. Will definitely use again.
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I have used FaM for many years to bring joy to my mum and my mother-in-law. Fantastic company.
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I always use Flowers across Melbourne. Great company.
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Beautiful flowers. Nice easy transaction
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Thank you.
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I have used Flowers Across Melbourne quite a few times now as the flowers are always beautiful and communication is wonderful. I had made an error for the address. Within no time at all Jess and Natalie confirmed the correct address with me and organised my order for delivery. I appreciated all the extra attention given to this order for my friend. Thanks again
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Used your service multiple times and always had a good positive experience. Very good !
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I have aways used 'Flowers Across Melbourne' for the simple reason - that they excel in every department, friendly and Very professional. Always satisfied with their level of service!
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Very happy with my experience.
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I was very pleased with the experience and the recipient loved the flower
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Great job done. Many thanks.
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Flowers Across Melbourne made the whole process of ordering flowers so easy and kept me informed all the way through to delivery. The plant I purchased for my Mum's birthday was beautiful and the price was great, will definitely be using FAM again!
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Great communication, the flowers were perfect and adored, and attention to detail is first class. Thank you
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While an only occasional customer, it would be helpful to be able to set up an online account rather than enter my info each time. I’m in the USA so it might be that that’s not possible. I really do appreciate the service and my daughter seems to like the flowers so, all good! Thanks. Moira Macleod
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So far, all good...Thanks...You're at the top of my list for any future purchases..
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I was very impressed with the communication I received which kept me up to date with delivery times and follow up.
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The flowers were beautiful & arrived so quickly. The vase & macadamia nuts were a lovely addition. Thank you 😊
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Thrilled with the service and the product Thank you Rose-Marie Wilkie
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Flowers across Melbourne website was so easy to navigate with the large range of bouquets to choose from within my budget and also the extra add-ons that made it a ideal birthday present. It came with tracking,which I followed as I requested a certain time to arrive, I rang my sister right at the the time of delivery by the driver which was on the time to her hospital room. She was surprised and I was too and I was impressed. Highly recommend 💐
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They actually looked like the picture thank you 🥰
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Everyone says flowers are perfect
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I ordered the flowers in Mexico and found the experience to be easy and quick …that has not always been the case with other websites I look forward to doing business with you in the future
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You are pretty good with your business
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Upbeat voicemail message - informative and welcoming The end result was gorgeous- lovely arrangement of flowers Thank you
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It is as easy and quick! He loved the flowers and as he was coming home from his shift work to one less pet these made the welcome home a little easier
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So easy to order.Next day delivery.Was kept informed when it was out for delivery and once delivered.Definately will be using again.
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I can't say anything about how the item looked as I haven't seen it. However, it looked rather small in the picture and I think I would have liked a choice of size of plant.
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Great service re delivery when we are far away in canberra.
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Amy and the Team were amazing, very prompt email replies … I felt they really cared about providing exceptional customer service and went above and beyond (the extra mile). THANK YOU❤️
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One of the bouquets contained a white-tailed spider, which actually bit me. While I understand that such incidents may be difficult to control, it’s concerning to note that every bunch was checked and spiders were found in all of them. In addition, the bouquets were underwhelming: They were delivered after 4:00 pm, The flowers were already wilting upon arrival, And despite using the provided powder, they did not last long.
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No thanks.
