Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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User experience good, bit disappointed with agreed delivery times. Recipient not home 6pm onwards despite being promised pre 6pm? Won’t use or recommend your company again.
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The flowers were perfectly arranged as per the photos. Quick and professional service
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I would love to see a photo of the the finished product.
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I put the wrong delivery address in and FAM made every effort to work with me to get the flowers to the correct recipient. They went above and beyond. I would definitely recommend their services. Thanks so much
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Recipient sent whatsapp photo of flowers to Ireland they were very pretty she was delighted. Thank you.
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I would have liked a picture of the flowers to see what I actually purchased. :-)
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Delivery time could be improved otherwise service was exceptional. Keep up the good work!
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Easy to use website, great prices, BEAUTIFUL flowers and communication was second-to-none. Such an easy experience and very happy with my purchase.
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I received an immediate reply from Anne Grieve who was delighted with my gift of tulips. Clearly your service was very efficient - thank you!
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Flowers could be fresher
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Great work thank you again
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Your services very perfect
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Absolutely excellent, I ordered flowers from England to be delivered to my girlfriend studying in Melbourne and was incredibly simple, and easy to use! Flowers turned out great and she loved them, always a bonus - excellent stuff!
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I ordered them from United States,everything was perfect!My friend loved them!Thank you so much!!
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Thank you so much for such an amazing service you made my girlfriend one happy girl you guys do a awesome job very affordable and will defiantly be using you again and recommending to anyone who is wanting something like this :)
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Great service. Quick delivery. Great communication
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Would recommend anyone in Melbourne to use them. Great all round customer service.
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It was really fast delivery and the bunch looked similar to the online images. It gave my partner comfort on a day that was difficult for her.
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I decided to order from you because of the flower presentations you had on your website (after searching other sites, preferred yours). The arrangement I chose was exactly what I expected (I was sent a photo from the recipient). I appreciated your delivery tracking advice including when the flowers were delivered. I will not hesitate to order from you again. Very impressed.
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it was a beautiful vase with orchids that my son was so happy to receive it was a good choice to leave it to the experts thanks so very much
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So easy to select, order and pay for my delivery. Correspondence about where my delivery was at was brilliant. Highly recommend Flowers Across Melbourne.
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Very disappointed with service. Made booking in Saturday morning, website advertised would be delivered on the day and my booking confirmation also stated delivery for that day. Finer print revealed that needed to be ordered before 10am. ,which was checked once 5pm hit and no flowers had come. Was then called and told it would arrive Monday afternoon however did not arrive until Tuesday. Size dimensions on website also seemed to be much larger than what was delivered. Flowers were for a staff member whose grandfather past while she was at work but didn’t want to leave and let the team down, was a bit pointless receiving 3 days later.
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Appreciated the phone call from you when after you contacted Cabrini Hospital to ensure the recipient patient was still there and they misinformed you the recipient was already discharged. Cabrini had made an error and it was very professional of you to not just send them without contacting me.
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I thought that the tulips I ordered were yellow, and not purple.
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No thank you...
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I was absolutely over the moon happy with your service. The flower were amazing, the delivery perfect and the communication throughout was fantastic. I could not recommend you more and thanks again for your kind help and service.
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The flowers exceeded my expectations. Fresh, in gorgeous contemporary vase (which can be reused) and delivery immediate.
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Quick, easy and efficient!
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The flowers were beautiful.
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Beautiful flowers great service Thank you very happy .
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Great service and the flowers looked amazing!
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lovely customer service over the phone as well. Happy to meet timeframes even though I was super last minute to order! THANK YOU x
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I was ordering flowers as a surprise for a friend who is feeling down and it made her day. Thank you 😊
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Well illustrated website with pricing Delivered on time A generally good experience
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Haven't seen them. But very happy with delivery. Recipient was very happy too
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Thank you very much.,easy to use ordering and fast and efficient delivery of a quality product..