Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
-
I didn't even realise that an additional bouquet would be sent out if not delivered by a certain time. Lovely surprise :)
-
I’m actually planning on contacting you by phone today as I’m very disappointed with the flowers that were sent for the money I paid. I feel I was definitely ripped off. Arrangement was mainly full of green foliage and fully opened orange lilies. There were no buds in the arrangement and the cymbidium flowers were disappointing and blended in with the fully opened lilies. Absolutely nothing like the photo. Very disappointed and will be expecting half my money back when I call.
-
Amazing service from moment I booked to ecen after the delivery wirh follow up. Will be spreading the word and the best flower deivery company I have used. Thank you
-
Stunning flowers and delivered quickly. Thank you so much
-
thank you for your fulfilling the order in the said time. Regards
-
My mom loved her flowers!!! Thank u!! Will be ordering from you guys again and again!
-
Very Professional service, delivered very quick, very happy with the value for money at reasonable prices
-
This was the easiest flower delivery I've ever had. I missed the cut-off for same day delivery and I almost straight away received an email to let me know it wasn't going to be delivered until the next day. I was offered a refund if I didn't want to wait which was incredible. The flowers were delivered when they said they would be, I could track the delivery in 'real' time which meant I knew exactly when it had been delivered. On top of all this, I was also told that the flowers were beautiful.
-
I really liked receiving the email that let me know the flowers had been delivered and that they'd been hand delivered to the recipient.
-
Delivery was on point. Stephanie sent me a photo of the arrangement and it was worth the price.
-
Easy navigation on web sight. Easy ordering process. Great communication after delivery. Highly recommend.
-
You need to engage delivery drivers that know where they're going. My order went to as completely different address. Whilst it has now been sorted, it ruined a surprise and if i t wasn't for the honesty of the householder where they were wrongly delivered, we would not have known.
-
There was not a sample image of the flowers that I had purchased to be delivered. The description "mixed pastel" was used but there was no image to show me an example of what I was purchasing. Although pretty, the bouquet that I had purchased was not what I had imagined it would be. I feel all options that are offered should be displayed as an image with the description. I feel it will help customers make easier decisions
-
Quick and efficient. Loved that I received a email regarding when the delivery was handled
-
Prompt & professional company very satisfied with the purchase.
-
Absolutely loved the delivery tracking service and the amazing flowers were spectacular and as per your image. Great service and so easy!!
-
It was easy to arrange the order and Marianne was thrilled which is the main thing. Thank you.
-
Prompt service. Great to be informed when flowers arrived.
-
It said order by 2pm for delivery between 5 and 7pm. So I ordered them knowing my family would be home then. Then I get a text saying it’s on the way and was delivered way earlier than 5pm, so the flowers sat in the hot sun for hours. I have a photo of the roses immediately after delivery and they don’t look fresh, the petals all look bad. Not super impressed.
-
fantastic work
-
Very happy with the ease in ordering and quick delivery.
-
So happy I came across your web site. Not only was the floral arrangement so pretty, but it was so reasonably priced compared to other (rose) arrangements and also included a vase - so delighted with the product as was the recipient. I loved the email updates also and knowing when the delivery had arrived. Would definitely use Flowers Across Melbourne again in the future. Thank you so much!!! Jill
-
Perfect service and the gift was lovely.
-
Flowers were wilted when delivered but a bit of water & they were fine the next day
-
Thank you for contact me that I had put in the wrong address and could still complete my order for that day. Great service
-
Delivery charges are a bit higher.
-
I received an email saying delivery was hand delivered to the recipient, this was incorrect, apparently the delivery was handed to the tradesman who was mowing the lawn at the time.
-
Service was wonderful impressed with being able to confirm delivery as well as knowing around what time it would be delivered
-
The floral tribute was beautiful. Thank you very much.
-
I'm now a repeat customer from Dublin. Great website and service. John
-
A company that delivers what the picture shows on the website.. integrity in action. Stay honest. It will always be the companies best asset. Thank you for making my life easier with your simple honest website and order system. No hidden surprises or charges...wonderful.
-
Thank you. My daughter said they are beautiful.
-
The single flower in the bowl is a great option- but it would be good if it didn’t say anything on the website about being “happy”; it took me awhile to determine if it would say that anywhere on the delivery (and it was to memorialise a lost pregnancy). The actual gift itself was so lovely and unique- just something to say “I’m thinking about you”.
-
Receiver said they were “absolutely gorgeous”. Can’t be happier with that!
-
Roses were good quality/fresh, delivered in good time and all for a reasonable price...thank you!
-
When an order comes through on your end between 9-9.30am (as was mine), it would be good for it to be delivered by 12-1pm. My last order was delivered 4.15pm. I found this stressful because the recipient was about to leaving her workplace.