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Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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I was able to order flowers The morning of my friends birthday and she received them 5 hrs later. So amazing!
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Very happy with all aspects of the purchase.
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The flowers are good quality and it is a great service!
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I really live the tracker and the fact send a message and take a pic of the delivery
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I asked for the delivery to be before 4.30 pm, and it did happen. Also, it was good to receive a text msg confirming the delivery and the name of the recipient.
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I was very glad that the flowers were delivered early in the morning as I requested. Flowers were lovely and the recipient was very happy
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The communication was excellent. It would have been nice if a photo had been received of the flowers that were sent so that you can guarantee customers receive good value for money. I don’t know if only one stem was received instead of a vase of flowers - so technically a lot of questions above did not receive a 10 as I really don’t know if what I ordered was actually delivered. The recipient has said thank you for the flowers but not explained to me what they received. So therefore a photo of the arrangement would have given you all complete 10s.
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Wonderful customer service. Went above and beyond.
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Perfect flower delivered on time. Couldn’t ask for anything more!
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Thank you, my Nanna loved her flowers.
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I was delighted with you customer service. O e if your employees contacted me regarding delivery as I asked for a morning delivery. The flowers arrived around lunchtime so I was very happy. They were exactly what I ordered so thank you.
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excellent service and very helpful
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Not enough flowers for the price and the flowers were pretty much dead.
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The only thing is maybe you should specify if the vases come with the flowers and maybe a better size photo, but still fantastic service
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I was kept informed every step along the way from ordering to delivery. The recipient told me the deliverer was friendly and polite. I will definitely be using your service again.
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Extremely satisfied with all aspects of the ordering process, prompt delivery & absolutely beautiful floral arrangement.
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Just to say a hugh thankyou as my neice loved it 🌻🌻🌻
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My friend absolutely loved the arrangement I ordered
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The flower arrangement was so beautiful.
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Great service. I ordered the night before and the flowers were delivered by 9.3 the next morning which was excellent, with updates along the way.
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Excellent customer service, I had requested after 10am delivery and was followed up the next morning to advise this would be accommodated as best as possible.
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Thank you so much to the staff who made the flowers they looked amazing , my sister-in-law’ loved them ! And to the driver thank you for carefully delivering them to her
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First time user - thanks for a very good service
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Such wonderful service and the flowers where true to their picture on the website. Great value for money. I will definitely order through Flowers Across Melbourne again
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I particularly appreciated the personalised note in the email confirming delivery saying where the flowers were left.
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Brilliant service and absolutely gorgeous flowers. Very happy.
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Great service. I would highly recommend FAM to my family and friends.
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Excellent service. i live in Ireland and a friend who lives in Melbourne recommended ye. Was Not disappointed. Thank you
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Service was anazing and flowers were delived same day earlier than expected
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The recipient was very pleased with the flowers, which were delivered exactly when promised. I was very pleased with the on-line ordering process, which was among the more user friendly that I have encountered. Based on this experience, Flowers Across Melbourne will be my florist of choice in this part of the world. Thanks.
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Emma went out of her way to help with my delivery after I gave the wrong address. She was extremely helpful.
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They were great to deal with and very quick service. I loved that they let me know when the flowers left and arrived at their destination. I will use them again for sure 😊
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Great service. Lovely people to deal with.
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The tracking updates were regular and precise and the flowers were absolutely stunning. Thank you
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Thankyou for assisting me to get flowers delivered to my sister in law as i live on the other side of Melbourne
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Super fast delivery!