Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Looking forward to ordering with you again, thank you!
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Na
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The website was user friendly and well positioned from a price point. Flowers were delivered same day as guaranteed with no issues.
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Your website says in the personalised note entry section, that the note will be hand written or in the form of hand written. It arrived in a tacky italic font. Apart from that it was superbly done.
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We booked and delivered two items at the same time to the same destination The delivery charges should have been one only instead to charging us twice
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I requested that my daughter be notified of arrival of the flowers so she could recieve them they were just left outside her apartment building near the letter boxes and anyone could have taken them. Had i not called her she would not have known they were there for her l provided specific instructions ti call her mobile number which i provided
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The address was a bit of a problem. not sure if it was ours or yours
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I purchased the flowers for my younger sister for her birthday. She was delighted to find them on her doorstep when she got home and messaged me right away with photos. It honestly couldn't have been easier for me and it meant alot to her. She loved the arangement. So good for an interstate (I'm in Sydney) present idea, placed on the day of delivery. Great service and a great product. AAA+++
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Great and efficient service! Might purchase again but this time in Sydney.
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The flowers arrived before 12pm as requested! They were beautiful and were in perfect condition.
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The flower arrangement was as described - exactly - and I was impressed with the speed of delivery from placing the order on line. Very good value for money.
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Recipient said the flowers were beautiful
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Met expectations, easy, fast, reasonably priced. Will use again
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Very helpful check in from the courier and Holly - double checking the delivery address was helpful, and the courier found my wife with much patience. Very grateful to you.
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Disappointed with the bunch of flowers from a value perspective. Insufficient volume for the cost. Was happy that the flowers were delivered in a timely manner, and at short notice, and my wife was delighted with them, but for the money, they were not a success from my point of view.
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your delivery charges are expensive
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Website was very easy to use, service was super prompt and the quality and value of the flowers were great! I made an error in my message for flowers which were to be delivered the next day. I emailed the staff overnight and they had it changed for me that moment and the flowers were delivered at noon. So within 24 hours, I ordered, amended and had flowers delivered. Great! I will definitely be a returning customer.
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Very happy with your service.
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Easy to use website, prompt delivery, and a detailed notification that it has been delivered was very helpful. Great service, beautiful flowers - highly recommended!
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As we live in the UK we cannot give a true opinion as to value. However we will be happy to use your company next time and it was hassle free.
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A lot of options available that make it value for money.
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Thanks the follow up and service was amazing
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Just perfect!!
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Thank you so much for the brilliant service. I am told the flowers were beautiful. Much appreciated when you are the other side of the Tasman. Will certainly be back another time.
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The service was fantastic, very quick and could not be faulted. Unfortunately the product delivered did not meet expectations and did not seem even half the size of what was ordered off the website.
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Excellent service, you provided exactly what i asked for..thankyou!!
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It was delivered on time and at the right place to the right person, the service was excellent
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Flowers were great but I would have like a different paper around the sunflowers the green was a dull a brighter colour would have been better thanks shona
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Loved the detailed confirmation email once the flowers were delivered. Thank you.
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lovely customer service from all staff I spoke with - personal care adds so much value to the experience - creates trust - thanks!
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very easy to order, and pleased to hear that they were delivered that day. thank you
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The delivery was incredibly prompt and beautiful, thanks
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Beautifull roses but I do not understand why they were placed into pink paper...it did not math anything and looked out of place! Either black on white paper would make so much more sense.
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Thabk you very much
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Recipient was very happy with the flowers. I didn’t get to see them myself so unsure of quality and arrangement.
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Fantastic the flowers were dleivered perfectly and as expected. Thank you kindly for your great service