Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
-
They delivered on time as promised very satisfied excellent service will recommend to family & friends. Thankyou soo much excellent business they care well done 🥂😊
-
Thank you
-
We had two orders for Sunday for the same person at the same address. We called up a few days in advance to confirm timings for delivery before placing an order online. We were told that the delivery to Docklands is in the morning and will probably get there by 11:30am. We had plans for lunch so we made sure to confirm before placing the order. I even requested in my online order for the delivery to be before 1pm. Delivery arrived at 3:30pm ruined all our plans for the day. I even contacted the driver but he couldn’t help as he has to follow the route. Apart from the delivery issues the flowers and extras were great
-
Great customer service, nice that I had a follow up email to confirm there would be someone in the apartment block and a place to leave them not many places do this.
-
Very straightforward to book from London! I haven't seen the flowers myself but my sister was delighted. Loved the fact you could add a vase to the order as wasn't sure if she had one.
-
I really like the tracking that's built into the order system.You can see who is delivering your flowers & where they actually are. Well Done Flowers across Melbourne. 😉👍
-
kaye was genuinely delighted with the quality of the flowers - thank you so much. will definitely order from you again !
-
Very easy to order. Clear and straightforward tracking. Tracking and delivery are spot on. Delivered in a humble and caring way. Flowers were exactly what I ordered and were arranged very nicely in a pestle yellow bucket vase.
-
The arrangement was really beautiful :)
-
Flowers were stunning thank you..l
-
Thankyou again and I will use you from now on.
-
Awesome experience! We loved the presentation and quick reverts and service! Keep up the good work … we will definitely use the services again :)
-
The delivery driver went above and beyond expectations making a second delivery to my colleagues house after discovering that she had been discharged from hospital ahead of schedule. Very much appreciate his efforts
-
The bouquet is so cute and pretty but unfortunately the size was very small. For that amount of money I was expecting a larger bouquet.
-
Great experience and very beautiful flowers ! Would be great if the delivery driver could please wear a face mask when delivering next time 🙂
-
Think I've said it all! :-)
-
Would definitely use again
-
Very impressed with the whole experience
-
Was really happy with the florists choice. Will definitely order again. And delivery was super quick!
-
Best priced same day delivery for flowers I could find in Melbourne, I ordered a box of flowers and balloon to be delivered. I asked if they could try to deliver before my partner left work at 3 I was advised this may not be possible but somehow they made it work and the flowers we delivered before they left work. I loved the live tracking of the delivery driver as well. The flowers were stunning and great communication from your team. Will definitely use this company again. Highly recommend.
-
Excellent. & the flowers were/are amazing. Delivery of flowers & wine was excellent inc the specific & exact delivery time info. V impressive. Thanks heaps. Would use FAM again for sure.
-
Nadina was so obliging, very happy with the service, beautiful pastel roses!
-
Highly recommend Flowers Across Melbourne.
-
Loved how fast the service is, was really great, definitely not the cheapest though
-
I would like to send a plant in a beautiful pot, but all plants were very expensive.
-
Very fast and easy transaction. Beautiful flowers delivered quickly. All delivery instructions followed correctly
-
Hi, I chose the florists choice option when I picked my bouquet, which was lovely. However there was no option to leave a note or request, this isn't something I usually mind but, I have pet cats and the bouquet came with lilies, something that is incredibly toxic to cats. I was wanting to add a note to the order and request that there weren't any lilies but didn't have the option to. I think it would be beneficial to have the option to leave a simple request related to the bouquet.
-
My friend loved them. She gets sick every month with endometriosis and I can only afford budget flowers for that often. I don’t have a job as I broke my ankle.
-
Flowers were fresh and perfect and mum is still enjoying them a week later am very impressed
-
So happy with Flowers Across Melbourne -- right from the beginning with my phone call to Venessa (I think her name was) who was an absolute delight to talk to, also extremely efficient. The tracking you have in place was awesome, loved watching the little car drive to my Aunt's house, she was overjoyed by the bunch --- so really can only say you guys can't do much else to make it better. Thank you for such great service. Maxene.
-
Just not a lot of flowers for the price, it was bit of a sad looking bouquet (it was a present so no photos)
-
Great value for money and such fast delivery. i loved that I could track my order in real time. Will use again
-
Delighted with the Florist’s Choice option, blues and pinks. Beautifully done, thank you.
-
I live in London and was given your details by a family member living in Melbourne. I placed the order online. The photos of the arrangements against the person made it easier for me to decide on size etc. the delivery was made the same day which was fantastic. I would definitely use you again.
-
My daughter was very pleased with the flowers and chocolates and noted that the chocolates were securely attached- no chance of going missing
-
I was so pleased to know every step you took to let me know where the flowers were and that Pam got them, then Pam notified she loved them. I didn't need to worry at all. Thankyou so much for keeping notified what was happening at all times.