Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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This website was one of an best flower delivery company n Melbourne! Quick and efficient. I recommend this place to anyone who willing to deliver flowers around Australia and Melbourne. Cheers!
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Thank you, my friend absolutely loved her flowers!
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My friend loved the flowers and it was great to support a great local business, thank you!
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Thankyou so much.The flowers were exactly as I asked and the recipient was thrilled with them. Ordering and delivery was seamless. Will definitely use you again.
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The flowers were really beautiful and made a girl going through a tough time very happy. Thanks so much for making this possible.
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Recipient commented on impressive presentation. Loved ribbons on outside
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Super quick and easy! We’re from Sydney and ordered late Friday night and had flowers delivered Saturday morning. It put a smile on my father in laws face! We will definitely use you again. Thank you :)
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Love the confirmation of delivery notification! Thank you
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Very professionally handled. Requested a different colour ribbon and it was done. From the photo I received of the delivered flowers they were exactly what I had ordered. Very happy customer and happy recipient.
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Fantastic rage of gorgeous flowers!
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I was ver hsppy with customer service and the flowets were lovely
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I was extremely disappointed as it stated online that all orders would be delivered to workplaces by 5pm - and my order which was clearly to a work place was delivered at 4:54pm, leaving a mere 6 minutes to the cut off! on a FRIDAY! I'm annoyed as I don't think this is good enough. Should she have left only a few minutes early they would not have been delivered and it was a Friday so next day delivery was clearly not an option. I'm extremely disappointed and don't feel confident recommending Flowers across Melbourne.
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Brilliant service under very stressful circumstances . Cannot thank you enough for such an excellent job!
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I was happy that you contacted me to inform me that you couldn't supply the flowers that I had ordered, so gave me another option of colour, rather than making the changes without my knowledge.
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The recipients of the bouquet told me it's beautiful but as I didn't actually see it myself I must be guided by their response. The process of purchasing the flowers and the delivery service was excellent. I will happily use Flowers across Australia again.
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I really appreciated how fast delivery was and how easy it was to navigate the website and adapt my order to what I was after!
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This isn't about my experience but a previous experience I had when a friend used this service to send me flowers. My flowers were unfortunately stolen but the team at FAM were very supportive in handling this matter with me. Thank you!
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In the email notes, I would have loved for the deliverer to describe in detail who received the flowers and what was said. Maybe if there was a look of surprise etc.
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I ask them to choose the flowers in season and so an extra 10 out of 10 service would have been to see whar was sent
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I sent the flowers online from Hobart for my friend who’s job has been effected by the virus impact. She loved them so much! So nice to be able to do something from a far. Thank you so much!
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Our daughter absolutely loved the surprise gift. Thank you team.
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thank you so very much for helping make someone smile while all of us are going through such stress right now
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Great customer service and same day delivery. The person I had sent flowers to was not answering their door so the shop called me to let me know they would call them to make sure they received them.
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The fresh flowers were delivered quickly and were very much appreciated by the recipient. Well done Flowers Across Melbourne!!
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Smooth transition, easy and straight forward website with plenty of options to choose from...thankyou.
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Met expectations! The flowers were gorgeous and they were exactly as pictured, much appreciated!
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Whole process was very straightforward, delivery was prompt and recipient was delighted.
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Easy to access the website and lots of floral options to choose from at various price points. The advice of delivery via email was excellent.
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I had to ring to clarify something I had written online and I found Jess to be very polite and helpful.
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Just outstanding serivce to know where the flowers were in transit to delivery..such a lovely bunch of flower as well.For my sister's bday..I live on the Gold Coast and she in Port Melbourne and she is not well so it brightened her day.
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Excellent customer service, prompt deliveries, beautiful flowers and a wife range of choice.
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Flowers were gorgeous, made my friends day!!
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Excellent service. I look forward to using your company in the future.
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Fantastic customer service. They were out of stock of what I wanted but rang me and explained. I’m not a flower person but I told them I wanted something with red flowers as it’s my mum’s favourite colour. They made a beautiful bouquet with a splash of purple and my mum loved it. Thank you.
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I haven’t seen the actual flowers but was told they were lovely. Your communication with me was first class, and the flowers were delivered even earlier than expected. Thanks so much!