Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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The process to purchase the gift was incredibly easy. The gift arrived at the destination at a reasonable hour (another company used last year the gift didn't arrive until 9.30pm). The recipient loved the gift and was very happy with the surprise. I really like the variety of optional extras e.g. chocolate, alcohol. I also really like the amount of products made in Melbourne. Whilst the chocolate cost a bit more than I would usually pay I was happy to support Melbourne based businesses and I was told the chocolate was delicious.
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The recipient was very happy with the flowers arrangement done by Flowers Across Melbourne’s team. Thank you for your excellent service.
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fresh flowers come on time very happy with it
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I left it up to you to pick colours and they were perfect thank you. It was also good to be able to track the order and then see who they were received by and the photo. Thanks again
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Great service - many thanks.
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Very helpful and considerate when I enquired whether an arrangement was delivered.
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Quality and service were wonderful. Will definitely use your business again!!
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It was wonderful that the courier hand delivered them to the apartment and that I was told this had happened. Thank you.
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Very easy to use interface on the website. And I like the fact that I can go online and manage my booking and change the booking dates without any hassle. Will be ordering from you guys again.
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I just want to say thank you, the flowers we received were beautiful!
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My SO was very happy with the quality of the flowers and the delivery was smooth.
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Thank you for amazingly fast delivery, a selection to choose from, and the flowers were beautiful.
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Such an amazing experience and a beautiful floral arrangement
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I loved the email updates on delivery and delivery received. Thanks so much and I'll look forward to using you guys for any future flower deliveries. Cheers Cam
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Beautiful thankyou
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She loved them. Thanks a bunch :)
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I have ordered from here before and been happy, but I must say this time I was quite disappointed. The entire arrangement did not look fresh or like the website picture at all, with the main flower largely discoloured and the surrounding moss mostly dead (brown). The delivery of the order was great, with same day deliver working perfectly, in addition to easy tracking, but it is difficult to look past how poor the product presentation was, particularly when compared to the example picture seen when buying.
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I was not advised it will be contactless delivery . I was advised to make notes and my notes were "To deliver to Anisa". I then got tracking and a picture with them being left at the front door.(please see below) I had to tell Anisa to go an pick up her flowers from the front door and If I didn't get the picture I would have not known they were there. I certainly think the flowers were expensive and not the best of the quality really. I am so sorry but I will not be using this company again. Delivery Instructions DO NOT leave at the front door. Please knock on the door and deliver to Anisa . Delivery Date Monday, 02 August 2021 Delivery Option Standard
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Excellent Service. The Recipient of the flowers sent photos to us and was pleasantly surprised. It gave her a boost of happiness. After one week the flowers are still looking good. Thank you for cheering up a lady that was feeling down and depressed.
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Fabulous service , delivery and easy to navigate website , a great job!
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I was happy because the delivery was made on the same day. Excellent in every aspect.
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Thank you 🙏
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I enjoy and appreciate the emails that are sent to me to remind me to send flowers and makes it so easy!!
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Sending an order from the UK to my cousin couldn't have been easier, I left the content of the bouquet to thier discretion and the choice was lovely as my cousin sent a photo. Thanks great service. Kevin Jamieson UK.
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I was ordering from the UK to Australia and you made it very easy. I saw a photo of the flowers and they were beautiful. I chose you because of your zero waste bouquet - definitely a selling point in my opinion. Thank you.
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Very easy process. Flowers were beautiful and looked just as pictured and recipient was very happy. Thank you
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I like the way we were kept informed of the delivery
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They are very helpful and I have used them multiple times and will continue to do so.
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The team was amazing. Super helpful, friendly and professional.
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Fantastic experience! I live over 300kms away and knew exactly when the flowers were to be delivered to my special person! Wonderful!
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Such an easy and hassle free transaction with value for money. Delivery was tracked and I was given a time frame for delivery. Will definitely be using the service again.
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The service given to me was over and above. Truly appreciate the effort made for my order.
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Good experience - easy transaction. When purchasing online, a section to upgrade the size/fullness of the arrangement would be great instead of having to call.
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First off flowers ended up at the wrong address secondly it caused a rift in my relationship with my partner 3rd she had to go and pick them up from the address they were delivered to
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Delivery was super quick!
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It was very easy to order. I had ordered the flowers the day before and my daughter said they arrived by 11am in the morning. I was really happy with the service.