Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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I am so grateful that the bouquet matched what I'd chosen, even allowing for seasonal differences. Your delivery was even earlier than expected, thanks. This was an urgent delivery to my daughter who had a traumatic event and you helped so much. Thank you. ❤️
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All good except we would have liked to be sent a photo of the flower arrangement after being prepared.
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No it was great
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Excellent service. Very pleased with FAM!
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Very happy with the beautiful flowers and chocolates sent to my daughter in law, she absolutely loved them!
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It was easy to order online, and I liked the fact I could go back and edit my order right after I placed it.
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The recipient was very impressed with the beautiful flowers. Thank you so much for making this such a pleasant experience, your help and guidance was very much appreciated.
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The factors that immediately attracted us to your site are:- clear upfront explanation of your delivery charge (an issue often left till check out on other sites); very easy menu to use (esp when this is the first time we have ordered flowers for delivery); clear explanation of all aspects of the process (including method of transportation, writing of the attached message to recipient, notification of delivery to the sender, etc.); lovely images of flower arrangements across a wide range of prices (including beautiful/elegant low cost flowers), and the ability to engage in the floral design with the florist should one wish to do so; clear indication of items included in the price (also often unclear on other sites until check out); an easy to follow choice of extras (with clear prices) to add along with the order; and based on the photo sent to us by the recipient, the flowers were as beautiful as that depicted on your site. We are extremely pleased with your Organisation. Thank you to all involved.
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Flowers were beautiful unfortunately the candle wasn’t delivered I did try call unable to get in contact with anyone Very disappointing
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I was delighted at the professional way my order was handled from start to end. It's very hard these days to find such exceptional service.
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Excellent communication, beautiful flowers
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Your company always delivers Fresh and beautiful flowers .
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I placed an order at 1:30pm and was pleasantly surprised that you do same day delivery if you order before 2pm. You guys are the best
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Great pricing customer service great Thanks Mark
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Absolutely fantastic service.... Not a negative thing to say at all 🙂
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That I am very happy with the service, and you let me know when they arrived and time wonderful thank you.
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Very easy to place an order, image of the flowers was true to what I actually received. Tracking system was excellent. Overall it was a positive experience.
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I was really impressed with FAM… the whole experience was exceptional and will 100% use in future and recommend to my friends too
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Good selection of flowers. Easy website to navigate. Selection of sweet treats was a bit limited especially for milk rather than dark chocolate.
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So easy! And the recipient loved her flowers. I saw a picture and they appeared exactly as advertised. Very pleased and super quick delivery!
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Prompt delivery, easy to navigate website, and the flowers were lovely.
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I was so pleased I came across your website and I selected an excellent unique gift for a frient I have known since we were 14 months old (nearly 60 years ago). She absolutely loved her birthday gift 😁
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All good !
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I was greatful the staff contacted me as they couldn't get the flowers delivered, but was able to deliver the next day..thanks again
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Very helpful and efficient staff took my order over the phone. My daughter loved the sunflower bowl and heart chocolates. Thankyou.
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The flowers were amazing the staff very helpful the delivery was spot on. Thank you I will only ever order with you guys well done.
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Quick delivery. Easy to use website. Not sure how the flowers looked as I didn’t see them and of course my friend was delighted so ……
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The service was fantastic
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I live in England and wanted to send a gift to my sister in Melbourne. I choose Flowers across Melbourne because the website was so straight forward to use. There was a slight problem with the address I’d given but the mistake was picked up by staff instantly and they quickly sent me an email explaining what they needed. I was then sent another email telling me the flowers had been safely delivered. My sister sent me a photo of the flowers and they were exactly like the image on the website. She was delighted with them and so was I.
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I was very pleased with the flowers and the service received. Communication was prompt and sensible. I would definitely use them again and highly recommend them
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My sister received a beautiful boxed arrangement within 24 hrs of my order. I made a small error on the online form that caught the eye of the lovely person taking the order and she quickly rang to confirm. I would highly recommend Flowers Across Melbourne, not only for the beautiful flowers, but the friendly and personal customer service also.
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Using Flowers Across Melbourne was a happy experience for me (the sender) and of course, the recipient. :-)
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In the past I have been disappointed with the flowers from other companies but these were absolutely beautiful. I purchased 'It's Only Natural' standard and the recipient was very happy.
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I was told by the recipient that they were beautiful. As they were for a funeral I did not feel it was appropriate to ask for a photo but it woud be lovely to see what they received.
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Always happpy with the fresh flowers and quick delivery from you guys
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My sister Sandra, was absolutely delighted with the beautiful flowers 🌺 They certainly brightened up her day. Thankyou.