Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Bravo! Keep up the good work. Easy and quick service. Very polite over the phone and very business-like by email with friendly attitude. Very efficient. Prices and delivery quite reasonable. Nice doing business with you. Yes I shall certainly recommend you to anyone I know.
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Thank you. Very happy with my purchase and the prompt delivery on the day requested. My son & his girlfriend were delighted with the gift for their new baby girl. My only disappointment was that the photo showed a pink ribbon around the flowers which is why I selected that one. But they came with a white ribbon. A bit picky I know but it would have looked so much better.
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This was a positive experience in purchasing online through an unknown supplier. The happiness of the recipient made it even more so. Thank you and I would not hesitate in using Flowers Across Melbourne in the future.
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The value for money is astonishing, I will only use your services in the future. It can be very expensive, the options you have are amazing.
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A seamless transaction resulting in beautiful flowers. Thank you for helping us to get these to special friends at a very important time in their life
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Really easy experience and was a nice touch to track the delivery and also photos to confirm! Would absolutely order again!! Thank you!
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Very happy with the flowers and delivery, I just would have liked more space to write my message to the recipients, but limitation of characters was too small to allow this.
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They were excellently delivered and my friends was ecstatic with excitement over them. Thank you so much.
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Very pleased with the experience from start to finish and pleasantly surprised with value of products and ease of ordering.
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Really happy with the flower choice and the vase is very nice. My partner was very happy and as a man who had never received flowers before, he felt very special.
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Great communication at every step of the ordering and delivery process. Very pleased with the outcome.
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I was very happy with the service provided in particular with my request for a morning delivery and the communication received regarding my request.
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Great service and delivery. Flowers were beautiful but a little smaller Thani expected for the price. Would definitely use the service again though.
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As you know after my contact on Saturday, the delivery to Alicia didn’t make it to the correct address even though I had supplied her number and let you know that she was home to receive the delivery. Because of this my surprise was ruined with me having to ring her and ask if she received anything. After contact you the delivery was made to my house on Saturday but I was also told on the chat that I would get a refund which I’m yet to see. I never asked for the refund but an offer to upgrade the flowers would’ve been nice rather than the offer for a full refund. This isn’t the first time I’ve had issues with flowers across if I do get the full refund as offered, I do appreciate it but it wasn’t necessary to go to that extreme. Your arrangements are beautiful but the service was a let down.
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Flowers and service were exactly as pictured/advertised. All very easy to organise and especially grateful for the ability to reach the delivery area just outside northern metro area, thank you and well done.
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So glad I placed an order with, 'Flowers Across Melbourne!'. I placed an order online from Singapore to my daughter studying in Melbourne and had to arrange delivery to a Uni Lodge. Chose the 'same day delivery' and I was pleasantly surprised the order went through and reached my daughter in 2 hours! Amazing! Highly recommended! Thanks FAM!
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Thank you for making it so easy to make my daughter's birthday so special, especially from another country when I could not be there in person the flowers were lovely and the extra touch of added chocolate....because chocolate makes everything better thanks again
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Whilst the balloon I ordered was out of stock, Flowers across Melbourne went above and beyond to ensure they gave me options but also without delaying the delivery thank you.
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I live in the UK and was sending flowers to my future daughter-in-law for her birthday. Flowers looked lovely and arrived on time. Will use again. Thank you for making the whole process so easy.
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Amazed at the quality & amount of flowers for the cheapest price. Excellent value for money. Will remember for next year & have also told friends about you too!
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Overall a great experience, made an error on my online order & was able to call and correct it. The customer service was excellent and they were able to fix the error straight away.
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Ordered online. Found the website easy to navigate. Had a query and it was answered immediately and the tracking provided ensured I was informed at all times. Will definitely use this company again. My daughter absolutely loved her flowers. Thanks team.
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The sunflowers were a great choice for my (interstate) recipient who was really happy to receive them - she said they were beautiful. It was fun to watch the little flower van via tracking.
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I was actually taken aback by the service. Upon arriving at the hospital the first time and learning the recipient's surgery had been postponed, the company went above and beyond to redeliver the flowers weeks later when it had been rescheduled. The effort and service was amazing, thank you.