Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Super easy purchase and lovely people on email! I spoke to Marj who helped with my order details before delivery, and had great option to send prior SMS to recipient for smooth delivery. Will be purchasing again in the future
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The first time I have used this company and the process was easy and delivery was quick efficient and notified of progress and delivery was excellent
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Just to say I'm really impressed with your company. The flowers and arrangement choices are beautiful, I really appreciated being able to send a candle as well, your website was really easy to use and responsiveness is excellent. The price is very reasonable AND you were open when so many other florists were still on Xmas/New Year break, which I don't begrudge them at all, but I was so grateful to find Flowers Across Melbourne open and able to send flowers to a grieving relative. It was a really nice touch to get email confirmation of dispatch, tracking and delivery. I'll definitely be a returning customer. Much appreciated.
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I really liked that it was listed what the bouquet would include, and I liked that the delivery was not overpriced, it was a very reasonable. I did the order just before lunch time and the team created a very beautiful bouquet which was a surprise birthday present for my friend in Melbourne. It was exactly what I ordered, and my friend was over the moon when she got it. Thank you Flowers Across Melbourne team, I really appreciate your help.
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You forgot to add who the sender was and the person who received it did not know. The driver left the flowers outside the door There is usually someone inside the house and I wonder if the driver tried knocking on the door or ringing the person. If the flowers were left outside for a long time, it could be dried out by the time someone discovers it was there so I was rather concerned about that. Overall, the level of delivery service is not assuring.
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Thank you so much, the choice of flowers were highly appreciated by the grieving family. your delivery was prompt and service was superb. Thank you
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Beautiful quality of flowers at a reasonable price and we like that they also donate to charity a portion of sales
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Flowers were fresh service was amazing. Only downside is driver left the flowers out in the hot weather and I didn’t get notified that they have been delivered if it wasn’t by coincidence I went out and saw the flowers on the front door and they were over heated in the weather. Otherwise I am happy with everything
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The service was easy, clear and the delivery arrived on time as promised. I've been using your service for a number of years now and never had any issues whatsoever. 10/10.
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Thank you ☺️ you made it easy to send our elderly Mum flowers and a teddy for her birthday. They absolutely made her day 💗 especially when we live so far away.
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I’ve been using another company for years but switched as the quality had declined. Flowers Across Melbourne were fantastic they delivered on time, the quality was wonderful and they made it easy for me to order.
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The delivery and processing of flowers in a short time frame was exceptional and there were no issues during the whole ordering and delivery process - very happy! Would recommend them to anyone around the Melbourne area. Prices were also very reasonable!
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Hello! The ordering and delivery process was effortless. The price point of the arrangement and postage was reasonable. Additionally, the ability to use AfterPay was also an added bonus. Unfortunately the arrangement didn't look exactly like the image on the website so was a little disappointing and the flowers looked tired. I would have also liked a better quality wine range to choose from than what was on offer to purchase. This is the only reason I didn't score higher.
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Flowers across Melbourne delivered my parcel promptly and efficiently as it had been redirected to a new address. Very great service.
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Really good experience ordering flowers. Was doing it from outside Australia so was happy that it went smoothly with no back and forth. Family was thrilled with the gift which looked as good as the photos on the site. Effortless process, highly recommended for flower delivery.
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Excellent service and flowers were perfect for the occasion. Communication was great and I was kept informed as to expected delivery time and when the flowers were delivered. Would definitely use the company again.