Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Easy to order, great options for each price point.
Thanks for helping me fix my order so easily, allowing me to deliver flowers to my bestie from overseas 😁
I cannott praise the service enough!!!It wasn’t a simple Delivery…: as I had to send flowers from Italy to Melbourne and I didn’t even have all the exact details regarding the Delivery location! They were ALWAYS helpful and reasuring: they lepre me constantly updates and answered all my anxious messaggera..!!! They are absolute gems. Everything arrived in perfect condition beautiful and exactly like the photos in the catalog. A Hugo heartfelt THANK YOU from an Italian grandmother❣️
I was a bit disappointed with the size of the bouquet and I specifically requested yellow as per the image I selected from the site. There are not many open buds and they are orange. The delivery was a bit of a process due to the alcohol component, however the staff were accommodating to arrange alternative and they were very professional prompt and helpful. I wish the flowers were a bit more substantial as it was a 60, and I would happily have paid a bit extra to beef them up a bit but there is no option to do this on the site. The greenery included was not to my liking either.
Always reliable, good value for money, and delivered seamlessly. I do love your variety and reliable service and my daughter loved the floral arrangement and the chocolates.
Thank you.
Wonderful experience and flowers and chocolates excellent 👌
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