Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
The lilies did not open.
This is my fourth time ordering from you and was always very happy.
Disappointed the lilies did not open.
Thank you so much for your help always
The service provided was second to none. We exchanged a number of emails/texts. One item which was ordered on line, was not available but contact was made with me by the team and it was substituted with an equal value item. Delivered on time as promised and they were kind enough to send me a photo of the final look of the gift. The recipients were very appreciative - they said it brightened their day.
Thanks so much to the Flowers Across Melbourne team - you are the best!!
Flowers Across Melbourne made the whole process of ordering flowers so easy and having received the happy feedback from the recipient, I would recommend FAM 110%!!
I found all the information that I needed to make an order on your website. Excellent
I have ordered flowers on numerous occasions from Flowers Across Melbourne and each time the recipients have been very happy with the flowers. They are also very efficient with all the processes involved and keeping me informed.I will definitely carry on using them in the future.
I have used Flowers Across Melbourne several times now and have always been more than happy with your lovely flowers, prompt delivery and affordable prices.
All the ladies were very helpful, and had great communication.
Delivery was prompt and efficient, card nicely written as instructed, however the flowers were not good value for the money I paid in retrospect. I was disappointed with how sparse they were, considering these were for a dear friend who had lost her mother .
Zuleika
31 January 2026
Always reliable and dependable for carrying out orders - thank you.
Denise
31 January 2026
I was sent a photo of the flowers and they were a real delight!! Thank you from a very happy and satisfied client from Dunedin New Zealand.
Monica
31 January 2026
Alex & the team went above & beyond for my sister in law's flower delivery. I'm incredibly grateful for the care they took.
Valentina
31 January 2026
Very easy to place order. A great selection of floral arrangements to choose from. Delivered on the day requested. Many thanks.
Vanessa
31 January 2026
I was so happy with the sunflower bowl I ordered for a birthday gift. It was a great price, delivery tracking was excellent and it was a lovely gift
Always reliably lovely!
Great service
Flowers top quality
I have two suggestions to further improve your services and make your Products more competitive.
1) Explore possibilities if your deliveries can be made in pre-lunch session (before 12.00 noon) on the Birthday date. In my opinion Flowers delivered for the occasion of Birthday in the evening after the whole day passes by loses it's charm.
2) If there is any possibility make prices more attractive or load more goodies (reasonably) in the Product Basket so that Customers consider it value for money.
Fast efficient and beautiful
Got these flowers for my mum for her birthday last week. Safe to say she was pretty disappointed. Think she had to throw them out the next day because they were already on their way out.
Safe to say I probably won’t purchase from this company when trying to organise something nice.
At least the delivery was straightforward and prompt.
Did not read the message that the flowers should have been delivered on the 4th February 2026 as the recipient was going away
Vanina
30 January 2026
I’m very happy, i liked the photo i recieved.
Jenny
30 January 2026
I was very impressed with being kept up to date with the progress of the order and how they were delivered so quickly
Lorraine
30 January 2026
Was completely satisfied with the ordering process and the delivery process. Aunty was so happy to receive such lovely flowers. Many thanks, Lorraine
Rachael
30 January 2026
I rang and spoke with a wonderful helpful lady who recommended to me a beautiful flower bowl and candle. I couldn’t have happy with the result and the recipient was so happy and loved the delivery. Well done and thank you
Settimio
30 January 2026
Thank u for quality and delivery . It was easy for me buy flowers from italy
I can only offer praise .You could give other business lessons on customer service thank you from Perth
Beautiful arrangement and great delivery
I purchased the sunflower in the glass bowl for delivery to my husband at work and asked for it to arrive before 3.00pm the same day if possible. He received it before lunchtime! He is over the moon with his gift. It was beautifully wrapped, hand-delivered and a unique floral presentation for a male. Thank you so much...I will definitely recommend to others and will be using these services again. Kay
Easy process. No problems.