Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Thankyou so very much 😊
I was disappointed with the delivery this time, after being happy with the reliability of previous orders. The recipient had to arrive home after a hospital appointment and I had made a note to request a late afternoon delivery, knowing that your website states delivery up to 7pm for residential addresses. I also understand there is no guaranteed delivery time. When I did not receive a live tracking link (as per previous orders), I went on the online chat and I was assured that I would receive a photo of the delivery confirmation via text or email.
I had to call when I received an email without a photo to show delivery. There was an issue and I did not receive a text. After calling again, I received an email with a WebP file attachment. The file format might be why I did not receive an SMS confirmation.
It was frustrating to have to follow up several times for visual proof of delivery and the information given on the online chat was incorrect.
A team member explained that an internal driver made the delivery and the photo/s were in your internal system.
Ozlem
08 July 2026Very easy to order and have a tracking which makes it easy for me to know it’s delivered
Tom
07 July 202610/10, absolutely perfect - I sent these from the UK and everything from purchase to delivery was perfect so thankyou!!
Great follow up service
Effie
05 July 2026Absolutely outstanding! The flowers were absolutely stunning—fresh, vibrant, and even more beautiful than the photos online. The arrangement exceeded all my expectations.
The delivery was on time, the customer service was fantastic, and the whole ordering process was so easy from start to finish. You can really tell they take pride in what they do.
I couldn’t be happier with my experience and will definitely be ordering from Flowers Across Sydney again. If you’re looking for beautiful flowers and exceptional service, I highly recommend them. Thank you for making the occasion so special!
Recommendation to send a text message to sender to let them know it have arrived. Not just an email.
THERESA
03 July 2026I was happy as purchaser. Great value for money and a variety of things other than flowers to include. Recipients were also happy
Lynn
03 July 2026The friend who received the flowers was so thrilled for the gift. The presentation was perfect. I would only have one suggestion that a small amount of oasis in the bottom of the vase would have stopped the orchids from moving around
so much.
Thank you for making my friends birthday special. She was 92 yrs old. I will definately use you again.
Very pretty flowers
Bettina
30 June 2026First time ordering through this company and very happy with all aspects, from ease of ordering to delivery updates. Recipient was also very pleased with flowers!
Elisha
29 June 2026Amazing service! Ordered online from Ireland and delivered the same day! Beautifully presented perfect present for my sister for her birthday lots of different gifts to choose from! Thanks you very much an amazing business which I just found online looking for something to be delivered! Will definitely order again! 5* Service!
Nothing at all absolutely brilliant
RITESH
27 June 2026My only feedback would be that it should have been delivered earlier - it was delivered just before 6pm on my Mum's birthday. However, she loved the flowers and they still looked good today (I just saw them when I called Mum).
It was a great service. Many thanks
Many Thanks
Carole
26 June 2026My neice Simone was very Happy with her flowers and going on the website was so easy especially for me ,I'll be using Flowers Across Sydney again for sure Thankyou ☺️
I asked for bright flowers. Thought there may have been some orange, yellow and purple. There was also also of eucalyptus.
Jeganath
25 June 2026Happy with my experience and the follow up confirmation
Of the delivery.Thanks
Delani
25 June 2026Always my go to for flower deliveries. Consistently good.
I ordered online and the value for money seemed good compared to other online Florists and I am very happy with the arrangement that was delivered. The delivery address was difficult to enter, so the Florist phoned me to check details and the order was delivered.
Thank you for your amazing and helpful assistance.🙏
Best wishes
Violeta
It was very easy ordering online and the flowers were delivered as required. Value for money also.
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