Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Just a little disappointed
I asked for a phone call before delivery to ensure someone was home as it was a very special occasion - no phone call. And the delivery person didn't even knock just left the flowers at the door which to me isn't safe as it was an apartment and they could have been taken.. Now this is my 2nd time doing an order with you and the 1st time was excellent. But the flowers were beautiful and ordering was quiet easy. Thank you
I have used Flowers Across Melbourne a lot over the years I am in England but my auntie lived there and I was lucky enough to see her every year for the last 16 years. In time I was home I sent Flowers birthday mothers day Easter and Christmas and every month in between and the flowers were a big success unfortunately she passed away last year, but I like to send to friends and staff at the care home. Will always use flowers across Melbourne just not as often as I did. As some friends live in drysdale .but thank you for the flowers
Keep up the great work you do😊
It was good to see the flowers were delivered within the time period, the receiver was handed the flowers direct - there was no photo of the delivered product so we can only assume it was the same as the online picture.
All good thanks
The arrangement was lovely but best viewed at eye level. Flowers quite low in box. Up on the hospital shelf the patient could only see a small ammount of flower peeking over box. The shelves are above head height. But she loved them all the same.
Shona
29 July 2026Communication, delivery and flowers A++, Thankyou!!
Zita
29 July 2026Amazing and fast. So amazingly easy to make change with a call.
John
28 July 2026Again, very happy customer with the flowers and the arrival...Well done to you all very much appreciated....Keep up the fantastic work you do as really put a smile on our dear Aunty who loss her dear husband. Thank you from the bottom of our hearts.!
I thought I may have got a little more for my money or even free delivery over a $100.
I was not happy that my order was not delivered until very late in the day that I wanted them to be delivered.
Andrew
27 July 2026Very happy with the delivery and process and would definitely use again
Juls
27 July 2026Thrilled with purchase from beginning to end. Great selection, easy to order and easy to track. Will use again.
Anastasia
27 July 2026The three times I’ve used Flowers across Melbourne, I find they go out of their way to achieve customer satisfaction.
Very impressed with their values and ethics
No very professional and daughter-in-law loved them especially the colours
Despite the fact that I live in Montreal, Canada, I have always found your website user friendly, the offerings and price points plentiful and the service excellent. Many thanks. Jonathan Birks
Cathy
26 July 2026My order was being delivered to a school and the company was intelligent enough to deliver in school hours much appreciated
Was amazing, thank you.
The recipient was thrilled, collegues were envious, the display was lovely and easy to maintain. I'm sure there are several people aware of your service now it was easy to navigate the website page and to order. Delivery messages were appreciated. Thank you.
Anne
23 July 2026Flowers we exceptionally beautiful and I was delighted with the prompt delivery thank you very much
Mrs
23 July 2026The whole process was easy to order and notification when flowers were delivered. My friend absolutely loved her flowers.
Tony
23 July 2026all good, thank you. I do love your service. But I did find the bunch a little on the small side..., for the price (a little under a 100 dollars) but they were beautifully arranged.
Thank you
Thank you very much.
Saw a photo of them and they were beautiful. I would have no hesitation in using your service when needed.
your truly Shirley Simpson
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