Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
Superb operation. My first attempt and the recipient had been discharged from hospital. A refund was immediate. The following day my second attempt to the private address was successful. The whole experience was extremely professional, customer service unbelievable, especially in these times. l could not asked for anything more.
Thank you for your prompt services. My daughter in law was thrilled and loved the arrangement . I’ve ordered flowers from other services before and my experience had not been good but Flowers across Melbourne did not disappoint and an excellent service. Many thanks
Charmaine
10 January 2026
Great flowers and easy to order....Loved the arrangements.
Debbie
10 January 2026
I appreciated given the extreme weather you contacted the recipient and made suitable arrangements.
Margaret
10 January 2026
I was impressed with your concern about leaving flowers unattended on a very hot day. My recipient was home so delivery as scheduled went ahead. Thank you for your concern.
Margaret - a happy customer.
Nicky
10 January 2026
I always shop through this platform as I live in Sydney. Flowers are beautiful, get there perfectly and reasonably priced
Thank you
Although I chose chrysanthemums FAM contacted me to advise the flowers; due to weather we’re not suitable. They created the bunch shown and I was so happy.
Peter
09 January 2026
For my future orders, I would like to order LONG STEM flowers without a vase. Thanks! Peter
Michael
09 January 2026
It was a good experience apart from web site complications re payment
They were fabulous. I made a mistake with the address and they went way above their line of duty, rang the recipient found their new address and redelivered. I cannot recommend them highly enough and have told my friends of the unprecedented service in this day and age. This is real service that just does not happen anymore.
As I come from NSW I did find them on the website but I will be recommended them to family, clients and companies that I deal with both in NSW and Melbourne.
I am so grateful for them.
You guys should have a checkbox that says, "Remind you in 51 weeks about this purchase," for birthday's, anniversaries, etc.
I know, I just made you guys a fortune. Send my wife flowers for her birthday every year and we're even haha... Jan 5th (I know, I missed it this year, where do you think I got the idea from!)
It was great to b messaged that the delivery was made and what time . As it was peace of mind knowing it had been done . As the recipient had not informed me .
Lulu
08 January 2026
I have engaged Flowers Across Melbourne several times over the years and l have always found the experience to be seamless and easy. They are truly a professional operator.
Sarah
08 January 2026
Quick delivery of lovely fresh flowers to hospital. I will use Flowers Across Melbourne again.
Peter
08 January 2026
No but I will continue using your delivery service many thanks Peter
Tracey
08 January 2026
I was pleased with the whole process it was very easy ordering the flowers. I would recommend this service to family and friends.
Robyn
08 January 2026
I have used your company many times and always been happy with the result. My friends usually send me a photo by text message and they are very pleased with their surprise.
FAM is a truly professional establishment in my experience. The website couldn't be easier to navigate and utilise (in this case from Ludlow, England). The choices available were very variable, excellent value for money, first class service, and a personal touch which is rare these days (also in my experience). I had to apply last minute, unforeseen changes to delivery times (this occurred twice with the same order) were accommodated by FAM easily via email, with subsequent conformations prior to delivery which, was exactly on time - the bouquet was beautiful. I would not hesitate to recommend FAM to anyone and indeed will be using them again at the next opportunity without any need to shop around. Trust me, when it comes to flowers these ladies are the bee's knee's.
Great company to order from in Melbourne. Always use FAM as Im in Scotland and daughter lives in Melbourne. Lovely quality of flowers with easy to order website. Always delivered on time .
My cousin loved the roses l sent her .
No quite satisfied
The photo showed a vase and long stem roses. I got miniature roses in a little box. I won’t order from you again. Woolworths has better and they cost less.
Flowers Across Melbourne responding to my queries and requests very promptly, especially as I was ordering from the UK for my daughters special 30th birthday in Melbourne, where she lives. I wanted a wow factor display and that's exactly what was delivered. She was blown away by them. Thank you so much. Highly recommend your company.
You helped me out as we had a big celebration happening on Sunday the 4th and I had trouble finding carnations from anywhere (that weren't hugely overpriced!) they have sentimental value for the occasion.
Thankyou so much for your wonderful service and very reasonable price.
Cheers Julie Ryan (I will definitely use you again) *****
The delivery riders should be oriented about proper handling of flowers and delivering them.
I had been the recipient of a FlowersacrossBrisbane and thought I’d see if there was a Melbourne equivalent. There was! ….and my recipient loved them.