Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Great service. Perfect for last minute gifts!
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I did not like the arrangement I expected better quality.
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From a beautiful selection of flowers to great communication via email, my experience with Flowers Across Melbourne was fantastic. I would definitely order from them again.
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Flower arrangements does look like done by a professional florist. Colors don’t match well and . The color and appearance are tasteless. Maybe I have too high expectations for the pictures on the website
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Appreciated the tracking option so that I could see when they were delivered.
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very smooth process....recipient was delighted...thank you!
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Very quick delivery and the flowers were beautiful - Thank you!
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Amazing commutation! amazing flowers! 10/10 would recommend
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Thankyou !!!!
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It was easy to put the order. The flowers/ arrangement was beautiful and exactly as the arrangement advertised . Very happy to recommend
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Was my second time using flowers across Melbourne. Great flowers and great prices 👍
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I would love if there was a LOGIN or somewhere to store recipients details for future transactions. It would streamline the process of repeat orders.
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Excellent service all round highly recommended to all. Thank you
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Very quick and east\y, thank you.
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The quality of flowers were terrible
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Amazing customer service, even with my mistake it was an easy and effortless fix with no stress and was sorted straight away. Will definitely use again and will let family/friends and coworkers know if they need flowers to definitely use your company. Fantastic job ❤️
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I was extremely impressed at how early the flowers reached my aunt especially after an issue I had with another flower delivery company that wanted to deliver it on Tuesday despite my original request of asking the delivery to be made Monday. I didn't have high expectations of the flower going so early in the day but to have the flowers come to her while speaking with her was perfect timing. It made the day of a wonderful 82 year old woman.
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The flowers I ordered for my niece's 21st birthday. She received on expected time and loved the flowers. Thank you
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Fast delivery and great service
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Very happy with the service and the fact that I could send them on the day of the birthday (Sunday) will definitely use this company again
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Thank you for the prompt delivery,
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I was so pleased to see such reasonable prices and excellent service. Many thanks
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Balloon arrived deflated. See attached pic.
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Fantastic from start to finish. Arrangement was absolutely gorgeous. Will definitely order from you again.
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Very happy that the florist listened to my request for doing peach and white colours for the surprise bouquet. Would have preferred if at least a couple lilies were mid-open in the arrangement or a couple dahlias were in there. I didn’t ask for that specifically so it’s okay.
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My 81yo friend was absolutely delighted with the Flowers that I sent her for her Birthday through "Flowers Across Melbourne", they were very professional and efficient to deal with - and I have no hesitation in recommending their business, efficiency and quality to anyone I know. BRYCE JORDAN
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I like that there is a variety of choices, this is the second time I have had flowers delivered by your company. The flowers from the first delivery were so fresh and lasted quite some time that made me come back. Most appreciated that I had 3 deliverys to one address to discover that 2 of my delivery charges were refunded. Thank you great customer service for internet service
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delivered at a time I requested without additional charge
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I was sent a photo of the bouquet when it was delivered and noticed there was some chocolates included within the bouquet that I hadn’t noticed when I ordered them but I had mentioned they were for a 16th birthday so don’t know if they were added especially as I also purchased a balloon and candle.
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The recipient had no idea who the flowers were from. I assumed because it asks for a name in the ‘from’ section that I wouldn’t need to put who it’s from in the personal message. Quite disappointing
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Easy to use website. Great Flowers, service Always deliver on time. Drivers are always happy to go extra mile for recipients to receive. I would 100 percent recommend
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An excellent experience, product received as advertised, on time...well done
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The customer service by email is very pleasant, nevertheless, I had to pay the delivery person a second time because in fact he had not found the right address the first time.
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My friend, Alison, who I sent the flowers to, was VERY happy and surprised with the flowers, she sent me a photo of them after they arrived and they looked exactly like when I saw them on your website. (not all do when I have ordered with other companies, some have looked like they were half dead). And she said she loves native flowers.
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The flowers that were delivered were as advertised. Recipient was very happy.
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Was really disappointed with the way the flowers had arrived greenery was hanging over i was expecting the display to be perfection for the price that was paid