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Unfiltered Customer Reviews

Real reviews from real customers. We don't cherry pick the good from the bad.

Why Unfiltered Reviews?

Building Trust

We realise it can be a hard decision on who to trust to send your flower order.

Total Transparency

All reviews from customers who gave permission. The good and the not-so-good.

Continuous Improvement

We learn from every review to improve our service and fix any issues.

Recent Customer Reviews

Quicksand Rosette Glass Fish Bowl Arrangement - Standard

25 October 2026

Once again, Flowers Across Sydney have delivered- so easy to order, communicate your needs with respect to details on an accompanying card and delivery instructions. This time I chose a special rose in a fish bowl. In the past I’ve purchased roses and sunflowers in a fish bowl. This purchase is unique. The recipient commented she’d never seen anything like this before and even loved the box it came in. At such an emotional time I was very happy to hear that the unique little gift hit the spot with her!

Very efficient company with which to deal!
Happy to recommend using them!

Pet Loving Posy Mason Jar Vase - Standard

25 October 2026

Hello!

Thank you for the wonderful flowers and delivery. I'm sincerely grateful for the great service.
My only disappointment was that the bunch was a lot smaller than I expected, based on the pictures on the website. The picture of the person holding the bunch suggests that the flower bunch is bigger. Had I realised this, I may have bought a bigger bunch.
Also, the yellow gerberas looked like they were wilting and on the way out. I'm not sure if this is because being in the delivery van for too long or because they were not fresh.

Anyway ... Regards, Dijana

Sweet Sincerity - Standard

25 October 2026

Serene Pastel Harmony Flower Posy - Standard

25 October 2026

Florist Choice Pastels Box - Standard

25 October 2026

Thank you

Florist Choice Mini Box - Standard

25 October 2026

Would use Flowers Across Melbourne again. I went to see the person who received the flowers. The colours were pretty and what I expected from the picture I saw on the website.

Cottage Blooms Flower Box - Standard

25 October 2026

Little Pink Thinking Of You - Standard

25 October 2026

The flowers were delivered as requested and were as fresh and beautifully arranged as depicted on the Flowers Across Sydney web-site. My friend was delighted to receive them.

Greatly appreciated.
Patricia

Summer Morning Bouquet - Standard

25 October 2026

Florist Choice Pink Mini Box - Standard

25 October 2026

Sadly the flowers were left in the foyer of the building on top of the letter boxes where anyone could have taken them.
They were sent earlier than I requested and when my friend was phoned he said that they were out but was told the flowers were already being delivered.
The flowers were really lovely thank you and so that is my only complaint. Fortunately no one took them but they easily could have.

Florist Choice Box - Standard

25 October 2026

Delivery driver did not hand them over in person. Left them on the door step. They found them later in the day.

Elegant Orchid Vase Arrangement - Standard

25 October 2026

I wax super impressed with the speed of my delivery. I placed order later Thursday night and they were on doorstep about 11/12 hrs later
Very happy

Moondrop - Standard

25 October 2026

Great experience but with the exchange rate I probably won't be ordering gifts online for delivery in Australia for quite a while

Serenity - Standard

25 October 2026

Thank you

Expressive Bouquet - Standard

25 October 2026

I HAD SPECIAL DELIVERY INSTRUCTIONS AND FAHAD FOLLOWED THEM PERFECTLY.
I WAS AMAZED AT HOW QUICKLY THE FLOWERS WERE DELIVERED AND THE PHOTO THAT THE RECIPIENT SENT ME WAS EXACTLY AS YOUR WEBSITE.
EVERYONE EXTREMELY HAPPY WITH YOUR SERVICE.

Darling Delight Posy - Standard

25 October 2026

Impressed that I received photos of the delivery. Great service from start to finish.
Recipient was feeling down but perked up when flowers were received. Thank you.

Making Magic Mixed Brights Posy Box - Deluxe

25 October 2026

Always very happy. Great that you notify me when the flowers were delivered and my daughter was thrilled.

Little Victorian Blooms - Deluxe

25 October 2026

Was a little disappointed no one returned my call on Thursday but I managed to do it online

Florist Choice Pastels Box - Deluxe

25 October 2026

I was very happy with the flower arrangement that was delivered to my sister in her special day. They looked beautiful. Thank you.

Pink Reverie - Standard

25 October 2026

Very happy with the same day delivery. Also can track where and when delivery was made.

Mixed Pastel Lily Bunch - Standard

25 October 2026

I was told my delivery would come between 2:45 and 3;45 but it arrived at 6:45. I am aware that they stay it will come before 7pm but the revised estimate created an expectation that didn’t manifest

Terrific Tulips - Standard

24 October 2026

I ordered these tulips from my home back in northern nsw! Yes, was easy from that point. These flowers (tulips) being my mother's favourite were for her funeral. I arrived on Thursday for mums funeral was on Friday. So had them delivered to my brother Darryn. I picked these tulips up to take to mum. Honestly, was so disappointed on quality and condition.
My brothers wife, Karyn said she took care of them. Placing them in the coolest part of the house. She commented, what a dismissal quality they were!
I didn't take a photo! Being mums funeral i was and am still upset. VERY rare do I complain but in this case. I should of purchased artificial ones! Am sadden, mums favourite looked so ridiculous when placed on her coffin. Her own son.
Warren Tucker

Florist Choice Mini Box - Standard

24 October 2026

Florist Choice Pink Mini Box - Standard

24 October 2026

Orchid Orb Glass Hanging Tealight Vase - Standard

24 October 2026

Orange Rose Bouquet - 12 Roses (One Dozen)

24 October 2026

Flowers were just left at the front door; it would be nice to ring a doorbell or mobile to advice of the delivery, additionally would be good to have an option to choose more roses than 12.

Florist Choice White Mini Box - Standard

24 October 2026

Very happy with my experience ordering online and delivery on a Sunday. Easy to order and kept informed all the way and you can track your delivery once the arrangement is despatched to the driver. Reasonable cost for the flowers and delivery charge. Flowers were the florist choice of similar flowers shown on the website. The driver posts 3 photos as proof of delivery too. Would recommend gladly and I'd order again. Happy customer.

White Orchid Orb Glass Hanging Tealight Vase - Deluxe

24 October 2026

I am in Scotland. My sisters family is in Sydney.
I was delighted at your youthful choices when looking for a flower gift for my Adult niece. I have used PEARSONS in the past but always have hiccups with addresses. You made this experience so smooth & so swift. My I’ll niece received her glass globe the very next day. Much to her delight & mine. T U so much. I will certainly be using your company again. Mgt

White Cymbidium Orchid Glass Fish Bowl Arrangement - Standard

24 October 2026

Great customer service and the bouquuet I bought was exactly what it looked like in the photo!

Gerbera Bowl - Standard

24 October 2026

Couldn’t have asked for a better service and would highly recommend you to all my friends!

Summer Morning Bouquet - Premium

24 October 2026

Thank you so much for the refund after I made the mistake of ordering the same item twice. My daughter in law was thrilled with the arrangement and especially with the colour combination. I will be ordering from you again for future occasions. It was really lovely.

Pink Reverie - Standard

24 October 2026

Sorry can’t unload the pic I was sent.But they were beautiful

Little Sunshine Orange Vase - Standard

24 October 2026

Very professional and continually kept me informed. Extremely satisfied on all levels.

Little Pink Thinking Of You - Standard

24 October 2026

White Orchid Fishbowl - Standard

24 October 2026

The gifts were lovely and she really loved them. The only issue was it was delivered to a different address quite far from where she lives. As an 80 year old that’s not good. The lady on the phone was amazing also when I had to change the delivery time. It’s a shame as the products were great but the delivery of that is the only reason I can’t give you guys a perfect score. But the delivery error is a huge issue.

Little Joyous Mason Jar Vase - Standard

23 October 2026

Ordering was easy on line.
Unfortunately the flowers were limp on arrival. Disappointing as it was for a Anniversary.
Thanks
Georgia

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