Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Thank you for an amazing bunch of flowers and very friendly service.
I will use your service anytime I need to send flowers in the future
Flowers were gorgeous and delivered the same day. Fabulous service!!
The delivery driver left flowers at front counter. Clearly I left instructions to take to her room with floor and room number included. I had to call hospital to have staff get them and take to room. I am not happy and would not use this service again.
Have dealt with this company before and have always been satisfied with their product and service
As I was away my cousin seen the flowers and he said they were ok.
Beautiful flowers; great service.
Very reliable. Will order with you again! ❤️
The team were very efficient letting me know that an item was unavailable and offered a substitute. They even phoned me to make sure I was happy with the choice .
I didn’t see the items but my friend was thrilled to receive them 🥰
I would definitely order from you again 😍
Very good and reliable service. The flowers were beautiful and I was kept updated throughout. The only thing that could be improved was the delivery driver actually knocking the door on delivery. He just left the flowers at the door step.
Beautiful sunflowers. Well presented abd delivrred as all my requests. Very impressive.
Great product, the plant arrived to my friends place on the day I arranged. The plant was in excellent condition, and my friend loved it.
Will definitely use again.
The flowers were delivered to the wrong house. My daughter had to go and get them from where they were left.
Lucky the driver sent a photo
I have ordered from Flowers Across Sydney previously and have always been very happy with the quality, including my most recent order prior to this one, a stunning set of lilies (Order #1668135).
Unfortunately, I was quite disappointed with my latest order (Order #1677073), which included lilies and irises and was delivered to my partner on 7 September. By the 8th–9th, several of the flowers were already noticeably dying and deteriorating.
I have attached photos taken on 9 September which show the condition of the arrangement only two days after delivery.
Given how impressed I was with my previous order, I was disappointed that this arrangement did not seem to have the same freshness or longevity. I wanted to provide this feedback and would appreciate you looking into what may have happened with this particular order.
The flowers were delivered with no message as to whom it was from.
Your delivery guy just left the basket of flowers on the brick fence without informing my sister who was at home at the time of delivery
Its not the first time I have ordered with yourselves I am very happy with how prompt the service is and the drivers send pictures and delivery etc. It gives every customer peace of mind thank you. 🙏
I was pleased to be notified that the recipient had received the flowers.
Thank you Nadina & team, stunning arrangement & delivered earlier than expected. Mum was beside herself!
Thanks again, Ella
Arrived on time , beautifully boxed and exactly as I ordered
Thank you. Recipient loved florist's pick
I put a note to ring the door bell and hand over the flowers, but still it was kept at the door and for a long time my friend did not even realise that the flowers are delivered. When I checked the delivery message, I called her and then she found the flowers. So, whatever note I added, was not followed.
I order every year for my husband’s anniversary, this year they were horrible compared to last years … was so embarrassed to place them near my husband
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