Unfiltered Customer Reviews

Kudos to your team !

Flowers across Sydney were very reasonably priced and the bouquet looked beautiful and fresh. Wouldn’t hesitate to use this florist again.

Always great service

Fantastic service!! Highly recommend. Nothing was an issue. Great communication with staff via email.

Super easy and quick thank u very much

I live in Adelaide and sent my sister flowers in Melbourne. It was seamless to order and I was notified every step of the way.

Very happy with service, quality and style of flowers. My son sent a photo of flowers I ordered for my sister and they were exactly as I had seen on website. Cannot fault Flowers Across Melbourne. I will certainly use again

I'm extremely disappointed in the arrangement that I ordered this time. I've placed many orders with you over the years and have always found the speed and ease of the process excellent. The tracking is great and overall I've had great experiences. I have noticed that the quality of the arrangements had dropped since I first started using your service but it was still acceptable until now. I was horrified when I saw the delivery pictures. It was embarrassing to have that delivered to my partner on her birthday. It's not even remotely similar to what was displayed. For the 60 or 70 dollars I spent I wouldn't gave even paid $5 if these were in the half dead discount flower section at the supermarket. I'm sorry to say it. If you font gave the produce just let me know. I'd rather a florist's choice or anything else that you think is of good quality when I order. I would ask for a refund but I know you've paid your delivery drivers etc. This will stop me using your services in the future sadly.

Wonderful delivery service, quick and so kind in making sure the plant got to the correct place.

Another super easy purchase and delivery I will be using Flowers across Melbourne again. The Flowers are always the same or better than you see online. Thanks for making it so easy.

the flowers were exactly as described on your site. They were truly beautiful. the emails back and forward from me who was not used to ordering on line were from very patient people. Your reassurance was very comforting right up to the very last minute when they were delivered as promised to the funeral home. I would recommend your business in a heart beat

Wonderful helpful people. We gave an incorrect address for delivery, they contacted us straight away to let us know, tried to contact the person who was to receive them to find correct address and when finally they had the correct details delivered them and they arrived quickly and the comments we received were that they were beautiful and the chocolates just perfect. As we are from interstate we would definitely use them again confident that everything would be perfect.

Customer service excellent over the phone. Unfortunately the flowers were a smaller bunch than shown on website

Very good delivery

I was very happy with every aspect of dealing with you. Flowers delivered when they were supposed to be, beautiful, fresh and undamaged.

No
I have used your service many times and always happy with my purchase

I paid extra for priority delivery. And provided full correct delivery address details.
Received email to advise driver was unable to deliver.
No one rang at the time.
Was not offered refund of priority delivery fee. As delivery was not made until after the time paid for.
You Then sms with recipient regarding delivery. Which Means the element of surprise birthday gift was lost.

Everything was beautifully arranged and delivered perfectly. Thank you so much

Everything went well, recipient and family loved the flowers and gifts. If there was one suggestion, perhaps putting in the measurements of teddy bears and qty of the candies on the packaging or description might help in future. Customers then know if the gifts cater to recipient needs. Also the flowers somehow looked like they had wilting petals…

Great sevice and communication will order again

Overall satisfied, I felt arrangements looked scabby a few more flowers would of been nice

Loved the fact the delivery was able to be tracked, and the instructions were followed by the driver.