Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Our daughter Jess was delighted with her flowers. She has been unwell recently and as we live in the UK, this is difficult fir all of us.
The flowers made her smile and tge Snickers reminded her of home. Many thanks x
I appreciate the selection of bouquets available, same day service and real time delivery notification. Very impressed and the flower bouquet was appreciated by the recipient.
I have bought from you guys numerous times now and you have never let me down everything else always as close to perfect as you could get
Came out much smaller than I expected looking at the photos.
Same day delivery and fast delivery was great
I ordered flowers plus a 60th birthday balloon for my best friend (I’ve just moved to Cairns a few weeks ago and she’s in Brisbane) so this was supposed to be a surprise?
No balloon was with the flowers, this was supposed to be the main part of the gift, so I’m extremely disappointed and had to apologise to my friend (luckily she saw the funny side with the ribbon and nothing attached?). As a business owner myself, I find it hard to believe that a simple order of a balloon and flowers can be not fulfilled correctly? I had emailed regarding this mistake, literally minutes after her receiving the order, but no reply from yourselves (not good enough and very bad customer service)
The flowers were delivered on time with a minimum of fuss. The flowers were beautiful
I live in Engand and my daughter is now in Melbourne. This is the second time I've used Flowers Across Melbourne and it certainly won't be the last. Their website is easy to use and the flowers are absolutely beautiful.
I ordered x2 ferrero picks in the flower arrangement you only sent the one.
I love the professionalism the photos sent of what was to be delivered. The contact made when a product wasn't in stock ie colour
The service and what was offered stands above the rest
Always brilliant service
I was happy with ease of ordering and feedback on delivery. Recipient was very happy with quality and choice of flowers. Thank you
Very easy transaction from ordering to delivery. Delivered same day and were provided photos as proof of delivery. Flower was very close to picture on their website.
Third time using this vendor from across the ditch in NZ and each time has been easy with lovely flowers delivered right on schedule.
Found your website and there was lots of choice of lovely bouquets.
The delivery was made exactly as promised. Thank you.
I love that you have pet friendly bouquets
Sorry I couldn’t upload a photo
I was so happy with your service I have ordered from you before and will order again
Thankyou the flowers were beautiful
They were very reliable and I liked how there were pictures of the delivery. I ordered from the UK and was very pleased with how easy it was to order
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