Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, we love it when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
-
I wasn't sure what I was doing on the website, but one phone call fixed it all. When I discovered my recipient wasn't going to be home, I easily changed the delivery address. Delivered item looked just as good as the website item. Would happily use them again.
-
Easy transaction and lovely flowers, exactly as pictured on the website. Really appreciated the photos and proof of delivery. Would definitely recommend to others. My order was also delivered on a Sunday at no extra cost.
-
Beautiful flowers and fast same day delivery. Receiving a delivery confirmation on email, brilliant.
-
My friend was very pleased with the flower arrangement. The colours were beautiful and so were the choice of flowers. I shall certainly use you again when the occasion arises Thank you.
-
The choices of arrangements is very large and different from each other which I really liked. Their delivery was very quick and I appreciated that you could track the delivery on the day
-
Hi, I have used flowers across Melbourne few times and this order I had put my sister in laws old address and therefore it was not delivered to the right place. Even though it was my fault when I emailed the team they sent out another order for my sister in law to the right address which was amazing. I didn’t expect this at all. Thank you so much.
-
I live in England & send flowers to my Daughter-in-Law for her birthday every year. I have used Flowers Across Melbourne for a few years now and have always been delighted with their expertise. They provide beautiful top quality arrangements that look identical to what is illustrated on the website. It is easy to navigate the website and their communication and professionalism offers high standards care. I would definitely recommend Flowers Across Melbourne as they have always made the occasion so special with their gorgeous quality gifts. Heather.
-
Just like to say Thankyou very pleased with every aspect of Flowers Across Melbourne. Cheers Wendy Kennedy
-
Hi thank you for delivering the flowers and for granting my request for those to be delivered at 3pm. Love the flowers 🫶
-
I have used this florist several times. The flowers were absolutely well done and a great delivery time. I was informed all the way. I tried another florist once but no were near as good.. so will always use..Flowers Across Melbourne Thank you a very satisfied customer.
-
The plants were a lovely arrangement and it was delivered in the morning. However to ensure it was delivered during business hours, I had to pay extra as the potential delivery time was up to 7 pm, and I couldn't risk this. I think it is unreasonable to pay an additional fee to guarantee it was delivered before 5 pm.
-
Flowers were left through a gateway with no call or notification to the intended recipients, they thankfully came across them accidentally on their way through to their apartment block, the flowers could easily have been picked up by another passerby
-
My mother loved the flowers. The only thing that I was disappointed about was that the birthday card was ugly, not the one I choose. My mother loves pretty cards.
-
Flowers were beautiful...delivery was fantastic considering it was a Long Weekend.. my mum loved the colors... over all very happy :) & not overly expensive many thanks
-
The delivery driver as incredibly helpful and persistent finding Cassie as the address provided was unclear. Thank you
-
The flowers are beautiful and Sarah was very happy with them . Thanks so much I was pleased with my order . Leslie
-
Feedback from recipient said the flowers were fresh and beautiful. she sent me a photo and they ;looked exactly like the picture on the website
-
Exceptional customer service, and beautiful products! My sister was delighted with her crocheted flowers and cuddly toys. Will definitely use Flowers Across Melbourne again.
-
As always, we are very happy ordering with Flowers across Melbourne. Our dear friend, at 99 is almost totally blind and has very little sense of smell. I didn't think of these issues when ordering the flowers, but she was thrilled to receive them. Thank you. Warmly Sam and Jen
-
A fantastic company. Always get flowers for birthdays from here. The website is easy to navigate and it’s great that you can get same day delivery if ordered before 2pm.