Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
A inexpensive bouquet for loved ones is hard to find until I found Flowers Across Sydney
I was sent a photo of the flower arrangement and found the colour scheme was not like what I saw on the website. I know they say that they would try to match the flowers to what is seen on the website, but this time, I felt it was not quite what I would have expected. I will still be using this service in future and hopefully, I will have a more satisfied experience.
Fast and efficient 😊🙏
Prompt service arrived on time
It was a very good overall order. I will be ordering again
No
They were great quality and was great that was sent a photo of what they looked like
The initial delivery was quoted as 3.30om. then I got an update and the delivery time got pushed back to 4.30pm. that was going to be cutting it fine as my wife finishes work at 4.35pm. so I made contact with customer service and they arranged an earlier delivery at 3pm. That worked out perfectly and the flowers were beautiful. Thanks
The flowers were reasonably priced, the recipient was happy, and allowing me to see what they looked like after the delivery was great. Thank you all in all it was good customer service 👍
The ordering process was easy and they were delivered quickly and professionally. I was impressed and more importantly, so was she!
Thank you for accepting money from lebanon to australia to make my childhood friend happy 😊 you were amazing and fast
Beautiful flowers again . These were for my sister who had just come home from hospital. Thank you for providing a wonderful service . From Andrea in Ireland
Happy to mention , though i come across system mistake of placing double quantity of add on Ms Hannah & team could understand well the system error . They could arrange to correct the quantity and instantly refunded my dues ..... Highly appreciate the human touch .... Thanks
Didn’t keep the photo it was a Snapchat but I was really disappointed this time. They looked like day old Woolies flowers. I won’t be purchasing again
We needed to send someone in Melb flowers from Sydney and it was a great easy experience :)
Flower arrangement were beautiful according to my daughter in law. She loved it
We were extremely happy with your service and would recommend you to other people.
Thank you for taking my order in a short notice, less than 24 hours.
Order 1694710 was due for delivery on 22 October with flowers and a ballon ordered. For reasons unknown only the birthday balloon was delivered. I rang the Melbourne office and they put a new order in for delivery the following day Order 169553. Again for reasons unknown there was no delivery made. I have used the company on many occasions over the last 5 years without issue but this episode and the way it was handled by staff will ensure I never use this company again. I still can’t believe how a delivery was made whereby the delivery driver photographed a ballon and empty bag being delivered and then with the apparent follow up order nothing sent. Business kept is easy when the product you purchase is delivered but business lost is gone forever.
Flowers Across Melbourne have been my choice for a few years now. They have never disappointed me in the choice of blooms nor the arrangements.
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