Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Seamless transaction. I was impressed by how quickly the delivery was completed. I placed my order shortly before the cut-off time, and soon after, I received a notification confirming that it had already been delivered to my colleague. Thank you for the excellent service.
I have been ordering flowers from you for quite a number of years for my wife's birthdays and our wedding anniversary and we have been fery happy with your bouquets.
I would normally never even think of looking elsewhere because I normally love the quality of your flowers, their arrangements and value for money.
So it was disappointing that this time around, the initial impression I got was that the bouquet delivered was simply less impressive and appeared to be smaller than the one pictured. But my wife still loved their appearance, so that was most important to me.
However, fast forward.....the disbud and orchid both look worse for wear now, only 2 days later, both sagging and curling in places, and the orange spray roses and orange rose are looking like they are starting to fold and wilt at the edges. I had expected that we would have these at least maybe 5 days before starting to show such signs of aging. In the past we have had your flowers for at least 1-2 weeks before they show signs of aging. But, even so, I must say that from a distance, the bouquet as a whole still looks good probably because the colours are so bright and well blended.
Would I look elsewhere, next time? Well, I still like your variety and pricing so probably not. I will still prefer to try your flowers ahead of any others...in the first instance. Maybe this experience is related to the flower types and is a one-off.......here's hoping! :-)
Very responsive and excellent service - the 18 roses in the special vase was lovely, and the scent filled the whole practice - the red love balloon is a joy for all the clients. Delivery was prompt and well organised. Thank you deeply.
Very professional and polite from start to finish and the flowers were just gorgeous; the recipient was in ore at how beautiful they are
I ordered flowers from this company and I was very happy with the service. Flowers are beautiful and great value for money. Their website is so easy to use and their tracking and delivery notifications very reassuring especially when ordering from overseas. I would highly recommend Flowers across Sydney.
The smell from the flowers is amazing .
Quick and easy. Beautiful flowers delivered. Thank you x
Thank you for the great service and the regular updates... (to me it's important).
Just about to order again in my own state with you :)
I love your Ptoduct and always fast and efficent delivery .Will continie to use...Rosaleen in Ireland..xxThank you so much💖💖💖
I was extremely impressed by the ability to track my flower delivery from New Zealand without no worries I also would like to thanks Jo who delivered my gift to my daughter place and uploading photos that she delivered my gifts safely. 💐📦📸
Always and ever, excellent
Even though I'm actually residing here in Switzerland (!), my order was perfectly conducted at your end and your refund because of having initially raised it twice by mistake, was credited by return!!
Very Happy Thank you
My sister Loved the Orchard, the colour is Beautiful T.Y.
I found ordering 2 lots for the one address a pain having to do 2 individual orders.
It is extremely value for money - the flowers looked absolutely stunning
I was extremely pleased with being kept updated about the delivery & the approximate time of the delivery. Thank you.
No all good. Thank you
What a beautiful surprise my daughter had for her birthday. The flowers were so beautiful only one thing, I also got pink and mocha chocolate hearts. I actually thought they were mocha flavoured chocolate, but that was my bad. Would highly recommend this company to everyone
i wish i would have been told about the extra shipping costs earlier in the buying process, as I thought like most other flower sending companies across Melbourne the shipping was included in the original price, only to find out it was added on at the end. thanks
The flowers were beautiful and delivery of them all went very smoothly- unfortunately I’d also ordered a candle and eye mask which didn’t arrive … I had to ask the recipient if anything else had arrived on hearing no I then contacted the organisation. (It wasn’t great having to ask and also not great that no one would have been any the wiser that the items hadn’t arrived) They apologised and offered to send the items or refund me the money … I asked if they could include a posy or an inexpensive arrangement to go with the items as 2 random items appearing 2 days later really lost the intent I was going for. They said no that wasn’t possible then offered to refund the $14.90 delivery also I took the refund (which didn’t include the full delivery fee incidentally) but have to say was very disappointed overall.
Very swift and professional and you made our day. My daughter’s bday was on 8 and bloomex didn’t send the flowers on time and ruined my surprise for my daughter. I have been booking with them the last three years and they spoilt it in the 4th year. Moving forward I will book through your website for future flowers to my daughter. Thank you so much.
Love the wide range and the lack of unnecessary frills. The prices are fair and so is the delivery charge. The 7-day-a-week service and the ability to browse anytime as well as book a delivery is the cream on the cake.
Thank you for providing a real option to the over-the-top others.
I’ve been purchasing from Flowers Across Sydney for the last few years and I have never been disappointed.
Lovely floral arrangements at reasonable prices, easy ordering process and excellent customer service.
I very happy that found you. You halping to me make my frend hapy. I live in Europe, Lithuania, so far from Australia, Sidney, but with you I can be near my frend on specials days. Fanck you a lot. 💝
Awesome service. Fast and easy.
Thank you
Thank you
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