Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
My daughter was. So thrilled with the flowers, unfortunately I didn’t take any pictures but they were beautiful. The bouquet was larger than I expected, just stunning. Delivery was on time. Website easy to navigate. Thank you 🤩 x
ANA
27 January 2026
there was a situation with the first attempt to deliver, but they were very supportive and helpful and it was accomplished in the second attempt. Great service.
Kashmira
27 January 2026
The flowers are fresh and look like the photos.
On days when the weathers hot, thank you for asking if I still wanted delivery as the flowers can whither in the heat if left outside.
Thank you for your consideration
Kashmira.
Mare
27 January 2026
Very happy with all experience, from order to delivery, to qualify of flowers.
Highly recommend.
Susan
27 January 2026
The website was easy to navigate. My friend was very happy with her flowers. My only reason for not giving 10 for my overall experience is that I was sent an email to tell me the flowers had been delivered to my friend on the afternoon of my chosen day, I thought that’s great! My friend thanked me for the flowers the day after, which she said had come that morning!! I presume they were left somewhere for her to find! Other than that I was very happy with the service, and of course the flowers.
Donna
27 January 2026
Was very pleased, ordered on line I’ve never done it before was made so easy. They delivered early next day, soo happy with arrangement, I added a teddy and balloon was easy to do as was the note to attach. Definitely use again . Thanks
Your easy to use website, helped support a difficult time when I wanted to show family friends I was thinking of them.
Whilst they were mourning a loss.
The flowers were delivered perfectly on time, and I was informed via email when the flowers were delivered.
I am very pleased and grateful to have ordered through you. Thank you. Cheers Valda.
I was not only happy with the arrangement and how it was put together but also how you presented it. Well worth the money I paid. Easy to deal with and a quick delivery.
Happy to use this service again
I ordered two bouquet of flowers to be delivered to a restaurant in Crown for a 60th birthday and provided the restaurant name specifically to the business. The driver delivered it to the Crown Towers Hotel and when the concierge told him it was the wrong place and he needed to deliver it to the restaurant address specified on the instructions, he refused to and gave them to the concierge. He did not attempt to call me or the business owner. I rang to complain today and the staff (Lulu) who picked up acknowledged my complaint but was defensive and seemed to be making excuses for the driver and said that address was confusing for the driver when she googled it. But I reiterated that I specially mentioned the name of the restaurant the flowers should be delivered to the specified location but she wasn't actively listening. I also mentioned that a birthday cake that was ordered with the same address provided was delivered promptly to the restaurant with no issues and the driver even called to make sure I received the cake. This service is terrible and unacceptable and has infuriated me greatly. The staff was not so much interested in the feedback and seem to be suggesting that the address was not clear to the driver. If that is so, how did the other delivery driver for the cake ensured that the delivered the cake to the right location at Crown. I also mentioned in the instructions to contact me should the flowers delivery person had issues finding the restaurant. Clearly the driver was not competent. Also back to the staff taking the call today, I felt she was being defensive and making excuses for the driver. This is extremely disappointing that despite my calling the business first to provide my feedback, I wasn't listened to. I will NOT be using their service ever again!!!
Please remember to add a card from
sender so recipient knows who the flowers are from . Thank you
Kathleen
26 January 2026
Prompt service with beautiful quality flowers. Thank you all for your attention to detail. Kathleen
Sam
26 January 2026
Flowers looked even better than the picture. Easy to order, even from the US. The recipient even got a message to see if she'd be home so the flowers weren't left outside during the extreme heat.
Always fantastic, Thank you
No very good service
I sent two beautiful, preserved roses to my aunties for how wonderful they were when we lost my Mum and Dad in 2025. I then nominated my wonderful sister for the GIVR program. My sister received a wonderful Bouquet of flowers for free to say thank you for all she has done during this horrible year. I cannot thank Flowers across Melbourne enough for all they have done, assisting me with my delivery and the gorgeous bouquet my sister received. I have used flowers across Melbourne, Sydney and Brisbane and would honestly not use any other florist.
Engela
25 January 2026
A very good experience, will definitely order again!
Kat
25 January 2026
Will be shopping here again 😊
Thank you for all your help.
Ozgul
25 January 2026
The flowers were beautiful and exactly as depicted in the website photos. The price was also very reasonable compared to other similar arrangements with other floral companies. Thankyou very much! My mother was very happy with her surprise delivery of flowers.
Wendy
25 January 2026
We think our friend left the hospital befor the flowers were delivered , but we are not worried , the staff would have enjoyed them and well deserved. Thankyou 😃
Connie
25 January 2026
Nothing. I'm always happy with their service. Polite and efficient.
Brucena
24 January 2026
Fantastic easy to order fast service of beautiful flowers in Melbourne.
Doris
24 January 2026
Very satisfied with your service and will use your company again. Thank you
Robyn
24 January 2026
Delivered on time my elderly neighbour in hospital loved her flowers and balloon.