Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
My cousin said they were lovely flowers.
Diane
12 March 2026I’ve ordered from you before and the quality is always outstanding. Gorgeous flowers, beautifully arranged and very reliable service.
I made a mistake by doubling up on the flowers ordered & was contacted to confirm &/or change the order. I really appreciated that it was noticed & queried & promptly rectified. And my niece received a beautiful vase of flowers.
The optional add ons are fine though hardly any gf chocolate, and these and alcohol seem expensive for what they are.
I was very pleased to find Flowers Across Melbourne. I'll certainly use your services again. The recipient took the flowers to work so she could enjoy them fully.
Hilary
11 March 2026They went to a friend so i didnt see them. But i was very happy they were delivered same day as you said. My friend was very pleased.
Denise
11 March 2026Very straight forward in ordering and always kept up to date with delivery. I accidentally ordered two bunches, but my error was quickly rectified and refund received promptly
Jacqueline
11 March 2026My friend was very surprised and happy with the Birthday Bouquet and arrangement, the balloon. Thank you so much, it made her day even more special. The flower arrangements was indeed exquisite and high quality. Customer service excellent. AND I HIGHLY RECOMMED.
I made mistakes in filling out the address for delivery in my order and you contacted me promptly so that I could correct the address so that the flowers could be delivered at the originally scheduled time. The flowers were delivered on time which made me and the recipient very happy. Thank you
All good
Bozenna
10 March 2026Thank you for your service. I am happy of the florist choice. I definitely to come back.
Anne
10 March 2026Very happy with the order and delivery.
Eileen
10 March 2026I was happy with the delivery fee it was delivered in a timely manner my family were happy with the arrangement
Recipient was delighted with the flowers. Also your tracking system made it easy for us to follow. Would highly recommend your business. And would have no hesitation to use you again when required. Cheers Sam
PERFECT!!!!
Were very helpful
Allison
09 March 2026Very happy as I was ordering them from New Zealand
Kathleen
09 March 2026I've ordered many bunches of flowers from FAM over the years for friends and family and I have never been disappointed. The flowers are always beautiful and arrive on time. This is why I continue to use Flowers Across Melbourne.
Need Help?
Have questions about delivery? Check our FAQ or get in touch with our friendly team.