Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Debbie
23 March 2026Excellent service, gorgeous flowers, gifts and ad ons.
Great price and reliable delivery
Judith
23 March 2026Delivered exactly what I ordered & the flowers were in perfect condition. Would definitely use your company again
Marilyn
23 March 2026Thank you for the wonderful service, and Delivery worked out perfectly. Grand daughter was thrilled, and loved the roses colour . Thank you will be ordering again.
Margaret
23 March 2026The service provided was fast and my friend was delighted with her flowers.
Cassie
23 March 2026First time ordering, was splendidly surprised with the variety and the price! It was so easy to navigate the website and delivery updates were spot on! Will definitely be purchasing all my flower deliveries from Flowers Across Melbourne. And the flowers were beautiful, exactly as pictured!!! Recommend 100%
Sue
23 March 2026I received 3 photos as proof of delivery to the hospital, which was good, and the recipient loved the flowers! Thank you!
Heather
23 March 2026Thank you for your prompt and efficient service as always.
Gail
23 March 2026You guys are the best. Great communication even though I live in the UK! I use you for every special occasion. Amazing service! Amazing team
Josie
23 March 2026A photo of the flower arrangement when sent or before sent so we can see what they look like would be nice, otherwise everything was very quick and efficient
Shatha
23 March 2026Sent flowers for my mom, I ordered it the day before, and they delivered it perfectly, you can choose the date you want the flowers delivered, the process was smooth, I did everything on the website and didn’t need to talk to anyone, the flowers were beautiful, the gifts variety were lovely, the packaging was really nice, and they print out your message, it made her day. Highly recommended. Thank you FlowersAcross
Good service but a bit exy
I was contacted not long after placing my order by text message advising that the flowers I had selected were not the freshest and offering me a substitute which had been delivered that morning.
I find this to be exceptional customer service and it was a super friendly customer experience.
Thanks!!!
I worked with Brisbane Flowers Accross
Thank you so much my son and daughter n law loved the flowers and balloon. Same day service and arrangement
The delivery person did not knock or ring the bell. It was just lucky the recipient saw through window. Otherwise I was happy with everything.
Problem with delivery which meant the surprise was spoiled. However, Jade was able to get back on track.
Kerry
22 March 2026I was very happy with the flowers; they were fresh and received well and presented. I will be ordering again.
Frances
22 March 2026Thank you, they really cheered her up and the arrangement was lovely!
Kellie
22 March 2026Great service I loved that you could see when the flowers were on their way for delivery an then when the flowers were delivered
I am always happy with the quality and delivery of your flowers but a little disappointed that the red spider orchids and red lilies were not sent . I can never seem to get the red spider orchids on their own and selected this arrangement because of this and also loved the height of arrangement in the picture. I am a very long term and loyal customer and always happy with the quality and freshness of your flowers and I know it is difficult to be exact when it come to nature. I will be ordering for my other granddaughters birthday next week and will phone you about colour availability of your roses. Many thanks and I am grateful that you are my Mel florist, Judith
10/10. Great service, easy order system and delivery on time with tracking, fresh flower. Can't see any negative at all. Thanks guys.
Simple procedure all good thanks👍
Arrived on time. Lovely flowers
I can't fault the florist but I can fault the delivery person. They didn't knock or ring the door bell. Because I was notified by email that the flowers were delivered, I then informed my sister to check the front door. It was good that the flowers were left unattended for 30mins. Just hoping that more care was addressed, if you understand what I mean.
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