Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
I ordered these tulips from my home back in northern nsw! Yes, was easy from that point. These flowers (tulips) being my mother's favourite were for her funeral. I arrived on Thursday for mums funeral was on Friday. So had them delivered to my brother Darryn. I picked these tulips up to take to mum. Honestly, was so disappointed on quality and condition.
My brothers wife, Karyn said she took care of them. Placing them in the coolest part of the house. She commented, what a dismissal quality they were!
I didn't take a photo! Being mums funeral i was and am still upset. VERY rare do I complain but in this case. I should of purchased artificial ones! Am sadden, mums favourite looked so ridiculous when placed on her coffin. Her own son.
Warren Tucker
Thank you
I HAD SPECIAL DELIVERY INSTRUCTIONS AND FAHAD FOLLOWED THEM PERFECTLY.
I WAS AMAZED AT HOW QUICKLY THE FLOWERS WERE DELIVERED AND THE PHOTO THAT THE RECIPIENT SENT ME WAS EXACTLY AS YOUR WEBSITE.
EVERYONE EXTREMELY HAPPY WITH YOUR SERVICE.
Impressed that I received photos of the delivery. Great service from start to finish.
Recipient was feeling down but perked up when flowers were received. Thank you.
Always very happy. Great that you notify me when the flowers were delivered and my daughter was thrilled.
Was a little disappointed no one returned my call on Thursday but I managed to do it online
Very happy with the same day delivery. Also can track where and when delivery was made.
I was very happy with the flower arrangement that was delivered to my sister in her special day. They looked beautiful. Thank you.
Flowers were just left at the front door; it would be nice to ring a doorbell or mobile to advice of the delivery, additionally would be good to have an option to choose more roses than 12.
Very happy with my experience ordering online and delivery on a Sunday. Easy to order and kept informed all the way and you can track your delivery once the arrangement is despatched to the driver. Reasonable cost for the flowers and delivery charge. Flowers were the florist choice of similar flowers shown on the website. The driver posts 3 photos as proof of delivery too. Would recommend gladly and I'd order again. Happy customer.
I am in Scotland. My sisters family is in Sydney.
I was delighted at your youthful choices when looking for a flower gift for my Adult niece. I have used PEARSONS in the past but always have hiccups with addresses. You made this experience so smooth & so swift. My I’ll niece received her glass globe the very next day. Much to her delight & mine. T U so much. I will certainly be using your company again. Mgt
Great customer service and the bouquuet I bought was exactly what it looked like in the photo!
Couldn’t have asked for a better service and would highly recommend you to all my friends!
Thank you so much for the refund after I made the mistake of ordering the same item twice. My daughter in law was thrilled with the arrangement and especially with the colour combination. I will be ordering from you again for future occasions. It was really lovely.
Sorry can’t unload the pic I was sent.But they were beautiful
Very professional and continually kept me informed. Extremely satisfied on all levels.
The gifts were lovely and she really loved them. The only issue was it was delivered to a different address quite far from where she lives. As an 80 year old that’s not good. The lady on the phone was amazing also when I had to change the delivery time. It’s a shame as the products were great but the delivery of that is the only reason I can’t give you guys a perfect score. But the delivery error is a huge issue.
Ordering was easy on line.
Unfortunately the flowers were limp on arrival. Disappointing as it was for a Anniversary.
Thanks
Georgia
We live in the US and find yur site easy to deal and easy to use for a superb gift. The photo coverage of both the delivery and the bouquet were a treat. And our son and his wife love the flowers.
Flowers were delivered promptly after placing order and recipient was delighted and said how beautiful they were.
Convenient, easy and fast
Prompt delivery with timely updates.
Quality product that was very much appreciated by client and gift receiver.
Satisfied customer indeed.
Would recommend service to friends and family.
Ordered another arrangement yesterday for delivery today, has arrived with no problems
Hello,
Thank you for the opportunity to provide some feedback.
It would have been lovely to see what the flowers looked like when they were delivered. Perhaps a photo of the finished arrangement could have been included with the delivery message. I think it would have been a really nice touch to be able to see the final product.
Thank you again.
Very efficient and smooth ordering process! Will definitely use your service a lot more!
Very efficient and smooth ordering process! Will definitely use your service a lot more!
This is the third time I have ordered with Flowers Across Sydney and are now my go to place if I need to send flowers. The flowers are always beautiful and arrive on time.
Ordering from NZ to Melbourne was so easy with Flowers across Melbourne. Will definitely recommend and use again. Thanks again
At the time of the delivery Yvonne was at home yet the item was placed on the veranda and left. To only be found when I rang to see if she had received the item as I had been advised of its delivery. Yvonne had no knowledge at all of it's arrival. Not good enough!
No
Need Help?
Have questions about delivery? Check our FAQ or get in touch with our friendly team.