Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Excellent same day service, delivered at the time that was estimated and flowers looked like the ones online. Very happy. They were for someone in hospital who said they lifted her spirits.
Very happy with quality of Flowers and delivery.
I wouldn’t order flowers from anywhere else. I always have a good experience and the flowers are always amazing.
Thank you the wife was very happy with the flowers.
Quick delivery
Great photos of delivery
I saw the quality - very happy
On the day, Jo was contacted about the delivery time by the delivery person,but then no one turned up within that window. Also a few of the flower petals were old and brown around the edges. I have used you a few times and would think twice now.
I ordered from Adelaide so could only go by your website. The person I sent them to was thrilled with the "lovely" flowers.
Thankyou
Just great attentive service! You were helpful & accomodating when I couldn’t see what I was looking for. I will always continue to order through you. Thank you
Always great service
Fantastic service!! Highly recommend. Nothing was an issue. Great communication with staff via email.
Super easy and quick thank u very much
Kudos to your team !
Flowers across Sydney were very reasonably priced and the bouquet looked beautiful and fresh. Wouldn’t hesitate to use this florist again.
I live in Adelaide and sent my sister flowers in Melbourne. It was seamless to order and I was notified every step of the way.
Very satisfied. Thank you.
They have not arrived to the recipient.
Very happy with service, quality and style of flowers. My son sent a photo of flowers I ordered for my sister and they were exactly as I had seen on website. Cannot fault Flowers Across Melbourne. I will certainly use again
I'm extremely disappointed in the arrangement that I ordered this time. I've placed many orders with you over the years and have always found the speed and ease of the process excellent. The tracking is great and overall I've had great experiences. I have noticed that the quality of the arrangements had dropped since I first started using your service but it was still acceptable until now. I was horrified when I saw the delivery pictures. It was embarrassing to have that delivered to my partner on her birthday. It's not even remotely similar to what was displayed. For the 60 or 70 dollars I spent I wouldn't gave even paid $5 if these were in the half dead discount flower section at the supermarket. I'm sorry to say it. If you font gave the produce just let me know. I'd rather a florist's choice or anything else that you think is of good quality when I order. I would ask for a refund but I know you've paid your delivery drivers etc. This will stop me using your services in the future sadly.
Wonderful delivery service, quick and so kind in making sure the plant got to the correct place.
Another super easy purchase and delivery I will be using Flowers across Melbourne again. The Flowers are always the same or better than you see online. Thanks for making it so easy.
the flowers were exactly as described on your site. They were truly beautiful. the emails back and forward from me who was not used to ordering on line were from very patient people. Your reassurance was very comforting right up to the very last minute when they were delivered as promised to the funeral home. I would recommend your business in a heart beat
Wonderful helpful people. We gave an incorrect address for delivery, they contacted us straight away to let us know, tried to contact the person who was to receive them to find correct address and when finally they had the correct details delivered them and they arrived quickly and the comments we received were that they were beautiful and the chocolates just perfect. As we are from interstate we would definitely use them again confident that everything would be perfect.
Customer service excellent over the phone. Unfortunately the flowers were a smaller bunch than shown on website
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