Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Easy to order, great options for each price point.
Always reliable, good value for money, and delivered seamlessly. I do love your variety and reliable service and my daughter loved the floral arrangement and the chocolates.
Thank you.
I was a bit disappointed with the size of the bouquet and I specifically requested yellow as per the image I selected from the site. There are not many open buds and they are orange. The delivery was a bit of a process due to the alcohol component, however the staff were accommodating to arrange alternative and they were very professional prompt and helpful. I wish the flowers were a bit more substantial as it was a 60, and I would happily have paid a bit extra to beef them up a bit but there is no option to do this on the site. The greenery included was not to my liking either.
Thanks for helping me fix my order so easily, allowing me to deliver flowers to my bestie from overseas 😁
I cannott praise the service enough!!!It wasn’t a simple Delivery…: as I had to send flowers from Italy to Melbourne and I didn’t even have all the exact details regarding the Delivery location! They were ALWAYS helpful and reasuring: they lepre me constantly updates and answered all my anxious messaggera..!!! They are absolute gems. Everything arrived in perfect condition beautiful and exactly like the photos in the catalog. A Hugo heartfelt THANK YOU from an Italian grandmother❣️
I placed my order at about 1.15pm or so, The delivery was completed by 2pm. Now that, to me, is very impressive. Very professional.
Will definitely use them again and recommend to my friends.
Great value and fantastic presentation. My partner loved the bouquet.
Just fabulous service
Courteous, excellent,exemplary, friendly, professional customer service AAA+++ highly recommended!!!!!!.
Fabulous service, flowers and delivery. Very happy customers here 😊
Fantastic and fast service. Beautiful quality arrangement. Looked even better than in the picture on website. Thank you
I loved the way you kept me informed about time of delivery and also the photos of where you left them My sister was absolutely over the moon said they were beautiful.
Thank you so much for making it easy to order and deliver on time.
Jeanette Mackay
excellent as always Thank you
I will definitely use you again. Flowers were beautiful, beautifully presented and very good value for money.
I have been using Flowers across Sydney for about 10 months ,great quality flowers ,very reasonable prices
Got deleivered to the wrong address
Excellent service. Thanking you and please Keep up the great work. I have sent flowers to sick friends before and they were not as nice or as good value for money.
I live interstate in Regional NSW but I wouldn’t hesitate ordering flowers from you in the future if I needed to send to Melbourne (again) or Sydney or Brisbane as I have friends there too.
Cheers!
Lesley
I was very happy with my experience with Flowers Across Melbourne. The flowers were beautifully arranged and delivered on time. The service was easy to arrange, and I would happily use them again.
I just wanted to thank you for the amazing customer service and for the beautiful flowers that were delivered to my wonderful friend.
Marcella has been in my life since I was 19, when I started in my first full time job which was working for her husband.
Back then she showed me kindness and was like a surrogate Mum to me, and then over the years she has become a surrogate Grandmother to my boys.
Today she turned 87 and I have just spent the past two and a half hours on the phone to her, catching up on absolutely everything, including all the news from every member of her family.
My point though, is she said no less than about six times, just how incredibly beautiful, stunning, glorious and amazing that the flowers were, and that she could barely pick them up because they were enormous.
I was even told in detail about how much effort was made to protect all of the stems.
Thank you so much to whoever put this bouquet together. Marcella was just thrilled and said it was the best and biggest bunch of flowers that she has ever received, so that makes me happy.
Well done to all involved.
I ordered from South Africa. The process was super easy, the gits delivered were exactly as described. I have ordered internationally before but this has by far exceeded my expectations.
The plant is beautiful 🩷. Excellent quality. Very nicely arranged.
Very please and happy about what I order and very good delivery and delivered with care
well done
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