Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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I was thrilled when the deliverer was kind enough to insist she phone the recipient as entry to the property was locked, as I was notified also, this was such a kind and wonderful gesture. Please thank this lovely person on my behalf.
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The flowers delivered were as shown on the website, hence I was very satisfied with the product delivered. Thank you.
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Very easy to do, very good communication with the customer. Would have only changed the filtering when choosing items to be a little more custom if you were ever looking for improvements. Would like to see a small plants/succulents option too i.e $5-$10 range.
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The flowers were great value for money & absolutely beautifully presented. Same day delivery was exactly what we needed
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From a beautiful selection of flowers to great communication via email, my experience with Flowers Across Melbourne was fantastic. I would definitely order from them again.
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Service was excellent received an email about delivery which was too early for me so emailed back and they rearranged thinks and it came just as my Wife got home-perfect Only issue after 2 days some flowers have died off Will use again Thank you.
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Flower arrangements does look like done by a professional florist. Colors don’t match well and . The color and appearance are tasteless. Maybe I have too high expectations for the pictures on the website
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It would be great if Flowers Across Melbourne could send the customer a quick photo of what they sent. I have no idea how good or bad the flowers were, and it is hardly likely that the recipient would criticize a floral gift sent to them' hence I was not able to answer with top marks for everything
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It was easy to put the order. The flowers/ arrangement was beautiful and exactly as the arrangement advertised . Very happy to recommend
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I would love if there was a LOGIN or somewhere to store recipients details for future transactions. It would streamline the process of repeat orders.
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Amazing customer service, even with my mistake it was an easy and effortless fix with no stress and was sorted straight away. Will definitely use again and will let family/friends and coworkers know if they need flowers to definitely use your company. Fantastic job ❤️
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I was extremely impressed at how early the flowers reached my aunt especially after an issue I had with another flower delivery company that wanted to deliver it on Tuesday despite my original request of asking the delivery to be made Monday. I didn't have high expectations of the flower going so early in the day but to have the flowers come to her while speaking with her was perfect timing. It made the day of a wonderful 82 year old woman.
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The flowers I ordered for my niece's 21st birthday. She received on expected time and loved the flowers. Thank you
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Very happy with the service and the fact that I could send them on the day of the birthday (Sunday) will definitely use this company again
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Fantastic from start to finish. Arrangement was absolutely gorgeous. Will definitely order from you again.
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Very happy that the florist listened to my request for doing peach and white colours for the surprise bouquet. Would have preferred if at least a couple lilies were mid-open in the arrangement or a couple dahlias were in there. I didn’t ask for that specifically so it’s okay.
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My 81yo friend was absolutely delighted with the Flowers that I sent her for her Birthday through "Flowers Across Melbourne", they were very professional and efficient to deal with - and I have no hesitation in recommending their business, efficiency and quality to anyone I know. BRYCE JORDAN