I placed an order for same day delivery and realized I'd put down the wrong recipient name! I emailed through to see if it could be amended and Holly was absolutely wonderful, very cheerful and helpful over email (and my flowers made it to the right person!). Thank you Holly! Looking forward to using FAM again.

10 / 10

Jillian, 07 July 2017

Yes! I was very much impressed by the fact that although I had accidentally ordered 2 bunches of flowers instead of 1, that the very next day I was contacted to clarify my order and was then given a credit for the second bunch. Excellent customer service and I will, most definitely, use Flowers Across Melbourne again. My daughter, the recipient, also confirmed that the flower she received were just wonderful! Very many thanks to all involved! Best regards.

10 / 10

Deborah, 02 November 2016

First class service

10 / 10

Shane, 08 November 2016