Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.

Jackie
30 August 2025
The flowers were lovely my daughter in law was thrilled with them Thankyou

value for money is not great. flower is alright. but does it look like there is $59 worth of chocolates in it ? i don’t think so. just bunch of timtams 😅

Recipient loved the cat and balloon. It arrived on time. I used this for the first time, will use again

Great! You are now the florist we always use.


Great service, easy to arrange and perfectly on time. It can be hard to pick plants online. She loved the gifts, the plant looks great and the crochet bouquet of flowers is adorable and unique. Thanks so much!

Not the most expensive of choices but process of ordering and delivery was smooth, prompt and efficient. And the photo my daughter sent me was exactly what I had chosen. So we are very happy. Thank you.





There was all green in the flowers and about 8 flowers definitely not worth the money should have gone elsewhere


Ben
29 August 2025
The service worked very well (ordering and on time delivery) and I believe the flowers were of high quality.

Casey
29 August 2025
Thank you for making my niece smile. She loved the crocheted flowers and balloon. She laughed for the first time after her surgery when she got her delivery :)

Joan
29 August 2025
It was very easy to order on line. The person receiving the flowers was thrilled with them.
I have used Flowers Across Melbourne many times and have been very happy with the service

Maree
29 August 2025
Marie sent us a photo of the flowers & we were very happy with the price , the flowers & how quick they were delivered . Thankyou .

These flowers were for my mother's 90 birthday. Mum has dementia but her smile and comments that day about the flowers meant the world. Thank you. 💜

I have used FAM quite a few times, & am completely satisfied with their service ..Thank You guys




I used flowers across Melbourne not Brisbane as stated in the survey. I have used this company several times and it is my go to florist for deliveries for quality and value for money. Only thing it would be nice to get a photo of the product before or when delivered to see it as sometimes I won't get to see it. You do an amazing job and would definetly recommend flowers accross melbourne.


Heather
28 August 2025
The flowers delivered were stunning, and delivered at a very reasonable time.
I have used FAM previously and will again. Thank you !

Tiffany
28 August 2025
Easy and quick order process, great prices and safe delivery

Belinda
28 August 2025
I highly recommend was a stunning arrangement and my friend was so happy thank you once again and I will definitely be back I’m telling all my friends and family where to go

Jodie
28 August 2025
Great communication, transaction was smooth and easy. Flowers delivered and well received. Thanks

Than,you once again for delivering beautiful flowers for me. I have recommended you to others.
very happy.

Delivery driver could have attempted to follow the instructions I left for contacting the recepient rather than just leaving it there

I am unable to see if the rattle that was purchased with the flowers was included it is not visible in the pictures - I have had no response from the chat when I queried this days ago.


Feedback form questions reference was Brisbane, but order was for Melbourne .
I had incorrectly ordered 2 of same product and could not delete once order placed . However, I sent email and chat and was corrected first thing in the morning before delivery.



I placed the order on Friday (22/08) for delivery on Monday (25/08), and included the request: "Please send on your last delivery run. I'm hoping it arrives closer to 7pm. Just pretend I put the order in at 2pm." My hope was that the flowers would arrive closer to 5pm, when the recipient would be home.
Unfortunately, they were delivered at 3:38pm, which was quite a bit earlier than expected and meant the recipient wasn’t there to receive them. I also rang at 1:36pm on the 25/08 to confirm the order and check its status, but was told the flowers had already left — so there was no opportunity to adjust the delivery at that point.
In hindsight, I wish I’d placed the order on the day at 1:59pm instead — that may have increased the chance of meeting the timing request.
I completely understand that specific delivery times can't always be guaranteed, but I was still disappointed, as I’d really hoped the flowers would be received in person who arrived home at 4:30pm.