Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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The girls at FAM were so helpful in ensuring that my daughter’s birthday flowers got to her despite a hiccup with the address … as she is on a gap year in Australia and I have seen her for over 6 months it meant a lot to her and me .. thank you. You went above and beyond
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There were no photos of the bunch of flowers when delivered. So, I didn’t get to see what they looked like. But I am grateful for your help and kindness.
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I had an excellent experience using Flowers Across Melbourne for the first time. I ordered flowers before the same-day delivery deadline and they were delivered in just over an hour, greatly exceeding my expectations. I found the chat website chat function easy to use, receiving quick and friendly responses from staff. I was able to track my order being delivered online and received confirmation of arrival with pictures. Excellent service at a very reasonable price, and the flowers looked exactly as advertised! I was really impressed and I’ll definitely be using Flowers Across Melbourne again.
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I have used flowers across Brisbane and they were awesome so I tried you as well. Happy to say you’re also awesome!! My friend loved the flowers! Thank you so much!!
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Ordering was so easy especially since I am in Scotland. Daughter in law delighted with blooms and I will definitely order again.
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I personally like how Flowers Across Melbourne contacted me via email to notify me that the flowers had been 'hand delivered to the recipient'. I was very impressed by this. In the past when I have ordered flowers from another florist, I'll have to contact the recipient to find out whether they had received their delivery. Thank-you Flowers Across Melbourne.
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My husband and I liked the way the flowers and chocolate hearts were mixed in together! It looked fabulous!
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Maybe let your delivery drivers know in future to ring the door bell otherwise people don't know it's been delivered, especially if it's a surprise
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Only feedback I have is that it would be great if an approx time of delivery could be provided, understand this is not always possible and would be impacted by traffic etc
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I was so happy that I told my sister she ordered flowers for a funeral the next day.. Beautiful flowers exactly like the picture..
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Easy to order. Also great to be able to track. Delivered to the correct address and my friend loved them.. will definitely use this company again. 10/10 🤩
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I always come here when I have a few funds just so I can get my significant other flowers. We’re long distance so unfortunately I can’t give them in person . Thank you for helping me give my partner flowers. They deserve to feel extremely loved and you guys always have the best flowers, not to mention everything is always on time and fresh and if anything goes wrong, Flowers Across Melbourne will always reach to you via email or phone number. I never had an order go wrong and I’ve ordered here about 4 times already!! Will order again once the flowers have wilted <3
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Sent flowers and balloon and candle to my parents for their 50th wedding anniversary. My mum said they are the most beautiful flowers she has ever seen. Thank you, it was so easy and made my parents day ! ❤️
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Ordered these flowers online from the UK to be sent to my daughter in Melbourne. Never 100% certain what they are going to be like when ordering online or if they'll be delivered on time. These are beautiful flowers and were delivered when asked. Thank you, so pleased with them,would highly recommend.
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I looked at a few other companies but I loved how easy and accessible your website was. It was so easy and effortless for me to order flowers for a very dear cousin of mine who is unwell at the moment. I was so happy and so impressed with your extremely fast, affordable and efficient same day service I will definitely be ordering from you again. Thank you so much 🌸🌸🌸
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I found the person that I spoke to on the phone when placing my order very knowledgeable and extremely friendly. She made my interaction and purchase seamless. I will definitely use your service again. Thanks for an easy pleasant transaction.
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It was great to be able to alter details up until a certain time, as the delivery address had changed! Although, I did pay for a small card however the message seemed to be printed on a generic white card?
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The flowers were exactly as pictured. If not better. A big part of choosing you guys over the other flower companies were the fact Youse offered afterpay and also had a low delivery rate of 10 compared to other companies